9AM - 4PM
3000 E Main St, Cortlandt“Recently I had to roll over an IRA from a former employer to another retirement fund. Luckily for me Joe Wallace was at the Trustco branch closest to where I live in Briarcliff. He was attentive, patient, and went out of his way to get me the best possible interest rate for my new fund. Go to Trustco and look for Joe is my advice.”
9AM - 4PM
32 N Main St, New City“I recently had the pleasure of interacting with Miriam Aidoo, a customer service representative at Apple Bank in New City, and it was an exceptional experience. She showed unparalleled professionalism and patience resolving my concerns with efficiency and courtesy. I am truly impressed and grateful for such a positive banking experience.”
“The staff are fantastic and friendly and a pleasure to talk to!! They always have a great smile and fantastic attitude with the clients. I Always walk out of Chase Bank with a smile. I'm very satisfied with my transaction's I do at the banking establishment ?????”
“I recently traveled from Wisconsin to New York for a business engagement, and it was my first visit to a Navy Federal Credit Union branch.
I must express how exceptional and accommodating the staff was during my experience.
Their professionalism and dedication to customer service were truly impressive, making my visit both pleasant and efficient.”
“Once you get past the initial small deposit verification and the “checking only linking requirement it is easy to navigate your money. Have used them for years without issues. Current interest rate on saving is 3.5%”
“In life everyone goes through hard times, pain, suffering and losses. however only those who have the guts to get up and continue with their journey, emerge victorious.”
“Looking at a local bank in Rockland County to do some banking with great rates, I’m so glad we stopped in to the Palisades Credit Union. We dealt with Ellen Brooks who is top tier in the banking world! She was professional, gave an accurate timeline on what to expect and made our process pain free. It’s a small & clean branch with helpful people. It’s important to feel good about where you bank and offers different services and this bank checks off all the boxes.I definitely recommend this bank!”
“I am very impressed with the customer service at this branch. I really want to give a HUGE shoutout to John Fasciglione. He has been so sweet and beyond helpful with us as we close on our first home. He has gone above and beyond to help us with getting the documents we need during this process. We thank you so much for your help and hope to continue working with you at this location!”
8:30AM - 5PM
241 Marble Ave, Thornwood“Ever since I switched over from Citibank to TD, the customer service provided to me by the TD staff has been on point. I am happiy I made the switch as the staff seems very knowledgeable.”
“My business partner and I went to Chase to set up a business account, and were so pleased by Chase and their employees! Not only did Nick get us started with everything we needed, he and his manager went out of their way to help us even days after. So friendly and helpful!”
“Good bank, good branch some of these people writing bad reviews or comments are entitled or did not have a good experience probably had a bad day these employees work hard to deal with your ignorance & impatience ya want to be spoon fed & for the employees to worship the ground you walk on walk a mile in their shoes you couldnt hateful comments for what see me ousside if its a problem im with all the smoke, as for tim, tim is not racist im hispanic & had multiple conversations with him & great help from him you soft for that comment you got a problem with someone you speak to them directly not write a bad review & damage the company i would @ you but google would take down my comment”
10AM - 4:30PM
3563 Mohegan Ave, Mohegan Lake“Jake Kasanofsky is the primary reason we remain with Sunmark Credit Union. He is the first person we met there and has served as our go-to person ever since. No matter what we ask or how confused we may be, he has always helped us efficiently, intelligently, and patiently – and always with a smile upon his face. He radiates warmth and amicability, offers solutions for every problem, responds within hours of a query, and seems genuinely interested in his customers. If he does not know an answer to a query or needs to process something through another department, he is quick to do so instead of pretending he can do it on his own. He has helped us manage our savings, HELOC, and mortgage, and we feel as if no matter how small or large our business was, Jake would treat us the same way because he simply likes his job, knows his job really well, and enjoys helping people attain their financial goals. We thank you, Jake, and we thank you, Sunmark, for having such a wonderful employee on your staff!”
“My mom, a long time customer at this branch, 1100 Pleasantville Road, Briarcliff Manor, NY, was, unbeknownst to her, a victim of an online scam. The quick thinking and compassionate team at this branch thwarted her attempts to wire money internationally. The customer service at this branch is exceptional. They know and care about their clients. We are forever grateful.”
9AM - 4PM
26 Rte 9W, West Haverstraw9AM - 5PM
608 Columbus Ave, Thornwood“The people that work in this Branch really care about their customers!!! I love going inside. It's a very clean Branch and everyone is professional and very kind!”
“Great local bank with reasonable or no fees (ATM and checking or savings balance based) with friendly efficient tellers and good hours - open until 5 pm M-Th and closing at 6 pm on Friday + 1/2 day on Saturday. They are so nice - the Manager even sent me a hand written Birthday Card. Nice touch! Recommended.”
9:00 AM - 5:00 PM
1975 Commerce St, Yorktown Heights“Be prepared no matter what come of day you come there will be a line and you will have to wait. Having said, if you can make an appointment - do so. In an age where competency is rare - very few can be trusted to get the job done correctly and in a timely manner. This is where Kim (for chase private client ) comes in. In less than 5 minutes she caught a very severe error that could have had potentially major legal consequences if left unnoticed. Not only was she quick to find the problem, she was able to offer a solution immediately. Going forward I will only deal with Kim, I suggest you do the same. I hope she gets a ginormous raise tomorrow as she deserves all of it and then some. JP Morgan Chase, Kim is an asset, recognize!”
“This is a good location, right on Main Street and easy to get to. There have been two tellers at the counters the few times I've been, so the wait is never bad. The tellers weren't particularly friendly but they were polite and efficient. There is also a drive through ATM. Unfortunately, that is the only ATM and there have been slight car congestion because of that.”