Shoe Dept. offers a wide variety of shoes, including many brand names that are affordable and of good quality. Customers appreciate the friendly and helpful staff, especially employees like Don, who goes above and beyond by helping with shoe choices, explaining foot wear, and providing excellent service. The store has a large selection of shoes and boots, making it easy to find comfortable options for different needs. Some customers have had mixed experiences; one mentioned that staff seemed more focused on cleaning when they arrived close to closing time, but returned later to receive great service. Others highlight the store’s good customer service and knowledgeable assistance. While some customers prefer shopping in person, others find better prices online, especially for specific brands like Brooks. Overall, Shoe Dept. is seen as a convenient place to find quality shoes and receive attentive service, with several customers planning to return because of their positive experiences with helpful staff and good product selection.