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September 2024 by Sara Smith
My extremely sick fiancé was ordered a new inhaler and they say 30-45 minutes for just that... I get actual medicine in less time than that... ??? do better kinneys
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September 2024 by Elle Nicholl
Do not hire well behind pharmacy.. one clerk who’s been there for a while takes forever doing ANYTHING. I’ve brushed it off, assuming she’s new, but it’s been months now and it’s still the same. Incredibly irritating to wait 25 minutes when it’s only two cars ahead of you……
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April 2024 by Adam Schotz
A lot of good products available and the employees all seem pleasant, knowledgeable and friendly. The place is clean and well-organized. Easy in and out, even in a wheelchair.
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March 2024 by KevinP
We’ve been going to Kinneys on rt 281 in Cortland, NY for years and they are outstanding, second to none. Even though they’re usually extremely busy, we get great customer service and very pleasant people who go the extra mile. Love them!
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February 2024 by Brenda Shephard
Blonde can never find my medicine. Not Nancy but the other pharmacist treats you like you are done. If the amount that I am taking changes I need to know what is being filled. Not go home and find out. Both bottles are set for refill.with the same name. This to people are rude. She gets my medicine. Then chats with the pharmacist about dogs. I dread going there when they are working. But Nancy is great.
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February 2024 by Timothy Dampier
Mostly 5 stars across the board, except the 1 guy who answered the phone after my surgery. Upon asking if my prescriptions were filled, he stated something along the lines of those 3 are over the counter drugs your insurance doesn't cover and we don't fill. Talking to me like I'm stupid but he is the ignorant one that didn't consider I literally just left surgery and am not going to walk around a store and try to find something I have no knowledge of. If he doesn't want to help sick people he should consider a job as a janitor, since he's such a pos. If they terminate him I'll change my review to 5 stars.
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December 2023 by FLEDGE 444
The drive-thru is ridiculously slow
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October 2023 by Kristina Jones-Downey
Truthfully don't really appreciate my medications that were sent in yesterday come up missing , maybe if you guys had a better staffing this wouldn't happen. Also never in my life have I had a pharmacist not know how to pronounce my medication and tried spelling it for me. I will be going thru someone else. This place is a joke ?
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October 2023 by Debbie Gunn
The pharmacist Nancy is one of the best kindest most helpful people I have ever meant ! - Deb Heath
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October 2023 by zach Ayers
Great customer service
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October 2023 by Rich Couch
Great regional drug store.
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October 2023 by Scary & Juice
Hubby and I have used Kinneys for years and never had a problem, always friendly and nice.
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October 2023 by Jessica Marvin
If I could give it no stars I would! The older gentleman in the pharmacy is always giving me a hard time on top of going out of his way to be rude. I feel judged by the staff bc of the medications I receive and I almost left in tears of embarrassment the way I was treated by the PHARMACIST! A little humility and kindness go a long way.
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October 2023 by Eileen Storie
Employees are always friendly
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September 2023 by Anni W
Always very helpful and courtesy to all customers ?.
