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“I had multiple issues in getting parts and my dishwasher repaired. I must commend the service tech Joel who listened to my concerns and then took the initiative to research the issues and found the solution. Dishwasher is now working.”
“What can you say? The products are inexpensive and you know you're going to get what you pay for. The staff at this particular Harbor Freight is very polite and willing to assist. When I want tools for my truck this is where I buy them. If I break a tool or leave one on my catwalk and drive off... I just to buy another.. No big deal.”
“Assortment of everything from 2x4's, paint, chain saw files and anything you need to get quickly and locally. Helpful staff and well organized store, if you can't find it ask them like I did.”
“Cannot say enough good things about Shaun and his team at Home Outlet in Cortland. Shaun created the kitchen design and made the most out of the space we had to work with. Cabinets, hardware and countertops are all from Home Outlet. The bathroom cabinet, integrated countertop, hardware, lighted mirrors and flooring are also all from the Home Outlet. Building during a pandemic was a challenge. Shaun and his team helped ease the stress tremendously. I highly recommend this store.”
“This store has come a long way in the last year or so. It used to be a mess, disorganized with lots of missing basic parts and fittings, but it's much better now. There is a guy Keith working there who is knowledgeable. They have a lot in stock and the prices on things like fittings or pipe are very often 30-50% less than Lowes. They also beat Lowes on blown in cellulose insulation. We are building a house and have gotten quite a bit from this HEP.”
“What an outstanding customer experience! Visited the evening of Thurs July 10th. One female assistant was leaving for the day and walked me halfway through the shop to help me find what I was looking for (she knew exactly where it was) and another female assistant helped me at the self-scan (first time) and showed me how to get the military discount at the self-scan. Not used to that level of excellent customer service these days. Now I wish I had gotten both of their names. Definitely a reason to return to Lowes!”
“I sometimes fear having to go into these big box stores; however when I go and I get to interact with Becky it is always a pleasant experience. If everyone there was as nice, helpful, knowledgeable and hard working as her it would change the entire level of service. Thank you Becky and I would recommend this store as long g as you fet to interact with her. Thanks!”
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“We were in the store for the first time this evening and will definitely go again. The store was very clean and well organized and the employees were very friendly and helpful. Highly recommend!”