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September 2024 by MICHAEL BIDWELL
I would like to extend my gratitude to the Action Auto Team in Cortland for their exceptional service. I found a truck that exceeded my expectations, and Pat, the owner, approached me with a straightforward question - 'Do you have any questions?' I expressed my budget constraints, and Pat expertly guided me through a discussion on my trade-in and desired monthly payment. To my surprise, he not only accommodated my needs but also offered me an impressive deal that surpassed my expectations. The entire experience was pressure-free, and I felt as though I was buying a car from a friend. Pat provided me with an exceptional trade-in allowance, which enabled me to purchase a beautiful truck. Thank you, Pat, and your team, for your professional and friendly service.
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September 2024 by Amariah Thompson
Very happy with my experience! Will was very helpful, sincere and knowledgeable in helping me buy my first car.
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September 2024 by Vicki Burt
Great service, staff was wonderful! Replaced all 4 tires.
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May 2024 by Paul Semeraro
I couldn't be happier ! Honest and straight forward, and Pat worked with me extensively on learning all of the features on the truck that I purchased. I've never had that experience with any other dealer before.
Also very happy with the price, how my trade in was handled, and the detailing was top notch!
I'll be back for any other vehicles that we need, just a great experience all the way around.
Jodi and Pat and your staff, thank you so much!
I would highly recommend Action Auto !
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April 2024 by Mike Stermer
Another great car buying experience with Will Cascanett from Action Auto.
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March 2024 by Todd Longyear
Just bought a Ford F150 from Will and Pat. I usually dread dealing with pushy salesman and the whole car buying experience in general but these guys made it easy and enjoyable. The dealership was very clean and nice and all the staff were friendly. I would definitely recommend them and would buy another vehicle there.
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February 2024 by Catherine Wilde
I am so pleased with my experience buying a Toyota rav 4 from Action Auto . I’ve gone to Pat before for tires and he’s always guided me well there, so it’s no surprise buying a vehicle from him was also a positive experience. Pat and Will weren’t at all pushy, they got me a great interest rate (unheard of in this market) and then when I returned to buy weather tech mats, Pat personally vacuumed my car out and installed them himself. These guys went above and beyond giving me a positive, low stress car buying experience. They were also great with my 8 year old daughter when I brought her along. I love my car and the experience of doing business at action auto!
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November 2023 by Chris Gross
My tpms sensor failed this morning. I called hoping for an appointment sometime during the day. They said come right in and we'll get it fixed up. They had the sensor on site and had me out the door in 20 minutes!! They even offered me breakfast pizza while I waited! Great service and friendly staff definitely a ⭐️⭐️⭐️⭐️⭐️ experience!! Thanks again
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October 2023 by Joseph Disotell
Excellent customer service
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October 2023 by Samantha Townsend
They are a good place to buy from, and sell to. Super friendly and very professional.
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September 2023 by zack alexander
I was in serious need of an upgrade, stopped by action auto to get nothing but the best service I’ve ever had when buying a new car. will and pat were able to answer any questions I’ve had about any of the vehicles I was interested in, patient with my test drives as well. they were very thorough explaining the paper work, and follow up calls were the peace of mind I needed. Gave me a a very fair trade in value considering what I had. Overall this place is spot on for the service, and will continue to use in the future. This is my first and probably last review I’ll ever write. But well deserved.THANK YOU AA. HIGHLY RECOMMEND
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September 2023 by Michael Romer
Amazing service. Pat is a great guy and will 100% go the extra mile for his customers. I will not buy a vehicle anywhere else!
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November 2022 by Loretta Buerkle
Excellent service as always. NYS Inspection & oil change done in a very timely manner. Thank you to the Action Auto team!
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October 2022 by Denys Antonov
I am using this place for my car's service for years and always have only positive experience.
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October 2021 by Jesse Sawyer
It was a simple and straightforward deal. Everyone was very helpful and we are very happy with our purchase.
