Action Auto LLC in Cortland is highly praised for its honest, friendly, and professional service. Customers highlight their positive experiences with the staff, especially Pat and Will, who are known for their straightforward approach and willingness to go above and beyond. The team makes car buying easy and stress-free, often treating customers like friends rather than just buyers. Many reviewers appreciated how Pat took time to explain features of the vehicles and provided helpful trade-in allowances, leading to great deals that exceeded expectations. The dealership is also recognized for its clean environment and friendly staff, creating a welcoming atmosphere for all customers. Service quality extends beyond sales; quick repairs such as TPMS sensor replacements are handled efficiently, often with added touches like offering breakfast pizza to waiting customers. Customers also commend the dealership for fair trade-in values and excellent follow-up communication. Whether purchasing new or used vehicles like trucks and SUVs, clients feel confident in the honest and transparent process. Overall, Action Auto LLC is a trusted dealership known for its top-notch service, attention to customer needs, and a positive, low-pressure buying experience. Many customers express their strong recommendation, promising to return for future vehicle needs.
