9AM - 12PM
3944 NY-281, Cortland9AM - 12PM
182 Port Watson St, Cortland“After my mother's passing, I was left control of the accounts. I am out of state and while things were settled, I was treated with care and respect while I managed the accounts. There was never a headache in regards to dealing with NBT. Always polite and helpful, and NO HEADACHES!THANK YOU for your services.”
9AM - 12PM
1125 NY-222, Cortland“Tony Dannibale, NBT Bank, 1125, State RTE 222, Cortland, NYAVP, Retail Market Manager, was a true pleasure to work with and went above and beyond in helping me during the covid lockdown. I would highly recommend his branch to anyone that is looking for a personal contact that will get the job done!”
“Great group. Made this trip easy and made my future payments easy on me so I don't have to travel far or go out of my way to keep on top of my Auto Loan needs. Thank you Lori Wheeler for being a great listener and giving great customer service”
9AM - 12PM
1 N Main St, Cortland“The reason for the five star is due to management change at the keybank branch on Main Street in Cortland. The manager made me feel comfortable to open an account as well as returning as a previous customer. This gentlemen not only made me feel comfortable he also ensured be about safety guidelines for handling business with customers during the pandemic. Now that the bank is open for regular hours I’m still very satisfied with his service as a manager. I would recommend him to anyone as well as banking with keybank. Your not just a customer your family!!!”
“Americu, and specifically Andrea Neal are the epitome of quality in customer service. I felt like I was treated as a valued customer and friend, not someone they could just make money from. Andrea is extremely thorough, running numbers multiple times to ensure everything was accurate. She showed her expertise in explaining all aspects of my loan to me prior to my signing. I sincerely appreciate her efforts and the service of everyone I have met in the Cortland, NY Americu office!”