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July 2024 by Seneca Kate
I almost never leave reviews but this was such a horrific experience that I had to write this. It has taken me 2 days to process what happened and watch my nails go from bad to worse.
Back story: whenever I come to Corning to visit family, my grandmother and I like to spend time together and get our nails done. She has later stage Parkinson’s disease and struggles to walk at times, sometimes shakes, and can’t speak very loud. But staying stylish and remaining active is really important to her. We’ve been to several other nail salons in Corning and have had positive experiences overall with gel manicure and pedicure. So we were able to get appointments at Studio 2 for two gel manicure/pedicures.
Almost immediately after sitting in the massage chair for pedicures, the woman working on my grandmother started pointing and laughing at her feet shaking. She did this every 5 seconds and made it very clear she was not happy to do her nails because of the shaking. I suggested that she turn off the massage chair since that was physically shaking her, once she did that, she stopped shaking and then woman continued. Throughout the entire time she only spoke to me and ignored my grandmother. She asked me how old she was and my grandmother interrupted and said “39”, making it clear that she can speak for herself and to be funny.
She insisted that my grandmother could not get gel manicure because of the shaking but I told her we had done this before multiple times and it was fine. Throughout her gel pedicure, she yelled at my grandmother, hit her leg and feet and screamed “stop shaking!” constantly. While doing her fingernails, she turned to me and said “is she slow?” while motioning to her head. This was beyond anything I’ve ever experienced I don’t even have words. In the moment I was mortified, furious, and sad. I immediately said no and made it very clear that she can speak for herself. My grandmother then started to speak softly and said she has Parkinson’s. You would have thought that would make the woman feel horrible, but no, she continued with the pointing, laughing, and rude comments.
Regarding my nails, a separate woman did my nails. She was quiet and awkwardly laughed when the other woman made rude comments and gestures. However, she cut my cuticle so deep that blood got everywhere on my left ring finger. Since then, it has gotten infected despite applying ointments and bandaids repeatedly other the weekend. Separately, I started to feel pain in my right middle finger later that night. I applied ointment as well but over the past 48 hours my middle finger has swelled, and the pain has spread to my knuckle (pic below). I will be going to urgent care tomorrow to get treated because the pain is so bad.
This place is disgusting and I can’t believe what we experienced. But I would rather have had every nail get infected than have my grandmother disrespected repeatedly.
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June 2024 by Amos
Absolutely wonderful service and professional outcome. The place to go for the Well Groomed Man and Woman
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May 2024 by Brenda W.
I started getting my pedicures here 6 months ago. I love this place and the owner is so very very clean. Her prices are nice too!!
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March 2024 by H K
Very nice lady, but nails were uneven & different lengths from each other
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January 2024 by Sarah Kreitzer
Prices were way over the price quoted to me. Nails were not anywhere near what I asked for. Staff did not want to do pink powder like I asked because it would take too long. Mans haircut was not anywhere near what asked for nor was he satisfied with it afterwards. 30$ more than what it should have been and woman kept change for her tip without being told to keep it for tip. Will never be returning to this salon.
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October 2023 by Neokie Lathan
Awesome
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August 2023 by Kenny Woodard
I love thu she did an excellent job
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May 2023 by Alyssa Evans
Nice People , Bad Service.I was trying to find a place that was available on short notice with prom being Saturday , spent days picking what i want to get done and then I get told i had to choose something different, i found 4 different ideas and by then i had given up and picked something completely different than what i wanted, which i understand if you can’t do the design but it was simply just some curved lines.. i was told it would take to much time and i’m being complicated because i didn’t want my nails too long but still wanted a small coffin shape. Needless to say it looks like i have bubbles on my nails & it was definitely NOT worth the 70 dollars. definitely would recommend going someone else for your nails.
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May 2023 by Someone
This place is amazing great customer service definitely will be coming back decent prices as wellService: Manicure
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December 2022 by Dani VanCamp
Absolutely in love with this nails! Excellent service and reasonable price ? definitely will be going here from now on!Service: Manicure
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November 2022 by Akansha Sharma
Worst place.Never going back to her ever again.She removed half of my eyebrow and was making fun instead of feeling apologetic. Terrible lady.
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September 2022 by Mathew Craven
Great people, who give great manicures and pedicures.
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July 2022 by Crimson Clover
Absolutely wonderful! The owner is just fantastic! My daughters and I got wonderful service even though she was on her own that day! We are forever clients now! Great pricing, fabulous service..Service: Pedicures
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March 2022 by Sheila Brouwere
It's a nice place,But I feel like I'm being hurried through at times.She could use more help
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September 2021 by Cathy Ruocco
Very nice salon. Great service. Took family from out of town for group pedicure. Also have had hair cut and color. Very Satisfied!
