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“I rarely leave reviews...good or bad...but Just Medical went above and beyond, so they deserve a review. I ordered an expensive DeVilbiss product from Just Medical. After a year and a half the product stopped working. According to the manufacturer it was still under warranty. I contacted Just Medical because I couldn't find any information online of where to contact the manufacturer. Just Medical contacted the manufacturer - who told them it would not be covered under the warranty. Just Medical told me the address to send the item to for it to be repaired by the manufacturer, and said that they would cover the repair costs. I will 100% buy more from Just Medical! They are an amazing company!”
“I ordered a spinal decompression table and had a great experience. The price was the best on the internet! They shipped it on time, nothing was damaged and Im grateful for the customer service.”
“The team members, in particular Jeff is extremely helpful and knowledgeable. I called to see if they were able to assist a member I support whose lift had broken. They had someone come the same day to help out my client. They were able to temporarily fix it that day and came back the very next day to fix the problem fully. I couldn’t thank you enough. Would highly recommend to friends, family and colleagues. Thank you”
“From the minute you walk through the door, you know you're in a special place. These folks are friendly, empathetic and FUN - and they know their stuff. I am so glad we choose to come here. Thanks Marc and Karen!”
“Haley Mayhall was amazing! Because of my past issues with trying to schedule and get a hold of reps for other loupe companies, I have been working with broken loupes for months now ! But I couldn't hold off anymore, crack on my loupes made it to the magnifiers. I reached out to design for vision and within hours I had a rep text me and set up a meeting! super easy, she came to me and made the whole experience flawless! Can't wait to try my new loupes in a few weeks! thank you Haley!”
“I placed the uniform order very late, just 10 days before the 1st kitchen class, and I was worried that I would not be getting it on time and would not be allowed to attend my first kitchen class. Luckily, Michelle answered my call, listened to my concerns patiently, and was able to expedite my order. She also went out of her way and send me an email with the tracking info during the busiest time of the year to let me know my order was on its way and I should be able to attend my class without any problems at all. Thank you, Michelle. Thank you, Ultimate Image.”
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“Correspondence is done in a timely fashion whether by text or phone. Representative delivered machine at stated time. He gave a thorough explanation, having me follow his instructions insured my understanding of the procedures in using the machine, hands on. The Rep set up the machine per my Doctor’s instructions and was courteous and clear through the entire experience.”