Costello's Ace Hardware of Copiague is a well-established hardware store that has been serving the community since 1976. Founded by Vinnie Costello, it has grown into a larger, convenient store with a wide selection of products, including garden supplies and a large parking lot. Customers appreciate the helpful and friendly staff, who are knowledgeable and ready to assist. The store offers a good variety of brands and products, making it easy to find what is needed, though prices can be a bit higher than big box competitors like Home Depot. Some customers have experienced issues with crowded aisles, but overall, the store provides a pleasant shopping experience. The store’s service is highlighted by staff going above and beyond, such as a manager personally resolving a delivery issue. The locally owned store offers a sense of community and a convenient location, making it a popular choice for hardware needs. Despite minor inconveniences like mismatched hours or crowded aisles, Costello's Ace Hardware remains a reliable and friendly neighborhood store with a strong legacy of customer service.
