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“I had to come do a review because folks tend to review only with bad experiences and not good ones. I come to this post office because it's close to us, closes at 3 on Saturdays, and the folks behind the desk are so helpful and nice. Never have had an issue and I've had service by different personnel. I like this over any other post office in Rockland... especially palisades mall where one person in particular is rude and miserable.”
“The post office located in West Haverstraw, NY gives exceptional customer service. The young man of Indian descent with short black hair, is dedicated, reliable, very friendly, professional, helpful and gorgeous.”
“Anyone who hates the post offices in White Plains, please come to this one! I did something wrong when I changed my address online and the staff here helped me to solve it! Thanks a lot!”
“Great little post office. Never a line and Joe is always super friendly, helpful and willing to go the extra mile for you. I had to send a package that didn't quite fit in the standard box and he took the time and effort to bend, fold and tape it all together so I could send it. Way more than he needed to do!”
“Nice and quiet place to get your passport renewal needs , great team here, one will take pictures and other will come do your application so you don't have to wait !”
“Karina is new Post Master.Though very busy she ww helpful, efficient and kind when yet another Amazon Prime package went astray. Starting to wonder whether Amazon Prime is worth a nickel.”
“I do not think I've ever encountered a U.S. postal service with 5 stars. I was curious and in the area so visited this location, and was impressed. It's in a cute area, across the street from a cafe. The post office was clean, and not busy whatsoever. Also, the mail clerk who helped me was kind, helpful, and professional. Definitely recommend this post office if you are in the area and in need of shipping.”
“I’ve been coming here for a while now. The counter people are super nice. The rest…. We’ll USPS is my last choice with any packages. They lie and pass the buck with the worst of them. I sent an overnight package cross country and the carrier ON VIDEO went to the door, looked around and left. No notice, knock or doorbell. The same carrier came back the next morning, signed my clients name (incorrectly) and dropped it in the mail box. They denied me a refund with no explanation. I have the cure… it’s ongoing ???”
“The women who work here are the kindest and most patient employees I’ve ever had the pleasure of working with at a post office. I will never use my local post offices again because this was by far the best experience I’ve ever had. They helped me use up old postage I ordered incorrectly so I could mail several packages without wasting it or buying new stamps. They were patient and kind and pleasant with everyone. We had a lovely conversation while they helped me and I honestly can’t say enough nice things. Best post office in the COUNTY!!! Thank you and muita obgridada a meu amiga nova, who even practiced Portuguese with me! ❤️❤️”
“Love this post office & everyone that works there. I mail out tons of packages for my Etsy shop here (when the lines are super long and when there is nobody there) and have never encountered any "rudeness" like these other reviews say. They've always been nice!”
“Everyone is always pleasant and courteous. Post offices have a bad rep sometimes but I find this one stress free and easy. I don’t really get the negative reviews. Sometimes packages get lost because it goes through a huge system after it leaves the local branch. I wouldn’t blame them for that.”
“I had a great experience with Yolanda! I went in to take a picture and sign my application for passport services, and she was the sweetest and most kind person. Her customer service was excellent—she made the whole process smooth and pleasant. Thank you, Yolanda!””
“The person at the counter, Dona, was so nice! It was so quick and easy, and made it much easier to get to the all the other places I needed to get to ON TIME! She answered my questions, and was patient and polite.”
“Today, the post office and the workers are just great. Years ago, there were issues. But now the people behind the counter are both helpful and friendly. It is always nice to go to the Post Office now.”
“I'm so thankful for my visit to the post office this morning. Jairo and Joanne were so kind, gracious and patient with all the boxes I had to mail out this morning. My experience couldn't be better. I am definitely coming back here in the future!”
“Honestly no idea why this place has such a low rating. Been living in Ossining for about seven years now and I wouldn’t trade this postal office for any other one. Always a positive attitude and will to help! Every time I go in there they are always smiling and ready to help. You know dmv offices and pretty much any gov office is filled with snotty not wanting to work people but these people are good hard working people that always do their job with a smile and what more can you ask for. Ok bye”
“Gregory is the gem of this post office. Patient, accommodating and just overall a nice person. Only reason I can’t give 5 stars here is because every time I come in, only 1 person is working the front and there is always a line. If they could adjust that, I think the reviews here would drastically improve.”
“Jonish and the two ladies that work there are amazing. The lines can be long; i wish they had more people sometimes. But other than that its a clean facility and i have never had issues”
“I went to the Pearl River post office to renew my passport. Steve gave me the forms to fill out and told me what I needed to complete the process. When I came back he took the needed pictures. He couldn’t have been nicer. He was kind, communicative and competent. He made a stressful task easy. Thank you Steve!”
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“Nice little town post office. If you want fast service and top of the line quality this is not it but this is not what it was meant to be. This place is your local, get to know your customers, feel good type of place. Service is just how it is , slow and smooth. Love the small town feel post office.”