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“Had such a great experience with an amazing employee today a big thank you to Candice at UPS in Croton she just went above and beyond for me and it’s so nice to feel that someone can just do a small gesture to help me out she made my day! She has always been so nice and has such a warm smile when she greats you and always says have a great day. I have to take the time to appreciate her because she deserves it and works really hard I am thankful she works there and I hope UPS knows how wonderful she is! Thank you Candice!”
“Great costumer service in the store the guy with afro and the guy at the door greeting the costumers, literally make my day better also they were efficient making the wait time shorter recomended 100%”
“I asked THE UPS STORE #5527 to arrange the collection, packaging and despatch of a print I had bought at auction. It was framed. The initial estimate covered the cost of packaging a highly breakable frame. I didn’t want the frame and asked my contact at UPS if he could remove it and send the print rolled in a tube. I expected the normal bureaucratic procedural response: ‘ we do not interfere in customer’s items ..’ etc etc. but no, not at the all: the extremely friendly intelligent and responsive UPS person said he would take the print out and send it frameless and thus reduced the costs by 60% ! Not only that but throughout this interaction he guided me through the nuances of the payment system and other potential problems
A remarkable, intelligent, open-minded experience.
Many organisations - often while they are making you wait hours to talk one of their operatives- claim that ‘customer service is our priority’. This usually rings false; profits and share prices are their priority. But in the case of THE UPS STORE #5527 this mantra is true !”
8AM - 6:30PM
228 NY-59, Nanuet
Mailbox Centers
“Been going here for around 4/5 years now, more recently for Amazon returns.
Always a great experience from the guys! I’m always polite, and they’re always very helpful and pleasant.
Thank you!!!”
8:30AM - 6:30PM
246 B Livingston St, Northvale
Mailbox Centers
“Excellent customer service! The gentleman in the front with the round black framed glasses was very nice and helped me out a lot ! He was extremely professional ! Will come back again ! Thank you !”
“Five stars all the way for The UPS Store! From shipping parcels to printing services, they excel in every aspect. Their staff is friendly, knowledgeable, and always ready to assist with any inquiry. The convenience of their location coupled with their efficient service makes them my go-to for all my shipping and printing needs. I highly recommend The UPS Store to anyone seeking top-notch service and reliability.”
8:30AM - 6:30PM
923 Saw Mill River Rd, Ardsley
Mailbox Centers
“A little courtesy and empathy. They should be good to go. Since they are not really part of the UPS company but it seems a "franchise" they do not invest in much in understanding the customer, common courtesy.”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“I frequently use the UPS store in Congers. The employees are very patient, kind and professional. Shipping or buying their mailing supplies is always an easy experience and I prefer it to the post office. They move the line very quickly, if there even is one , and they explain all the options for shipping very well.”