Turnpike Appliance is known for its honesty, reliability, and excellent customer service. They go out of their way to find the parts customers need, often providing quick and efficient service. Customers appreciate their precise and honest work, with many praising their fast turnaround times and helpful communication. The staff, especially Scott, is highly regarded for being patient, kind, and willing to answer questions even after hours and on weekends. The business repairs a variety of equipment, including vacuum pieces, ice cream machines, dehumidifiers, and motors for specialized machinery like PacoJet. Customers trust Turnpike Appliance for their technical expertise and dedication to customer satisfaction. Despite some negative opinions about competitors or other opinions, reviews highlight that this local family business prioritizes quality and integrity. Overall, Turnpike Appliance is a reliable choice for appliance repairs and parts, with a reputation for going above and beyond for their clients.
Precise, honest, reliable, went out of their way to find a piece I needed for my vacuum… I was in and out in two minutes, communication via phone was excellent! Thank you, thank you thank you!!
February 2025
SCOTT IS AWESOME! I sent my PacoJet ice cream machine in for repairs and they did an amazing job. And I live over a thousand miles away. I wouldn’t trust anyone else with my restaurant equipment except these guys. Excellent customer service and turnaround time. Highly recommend.
September 2023
Repaired a dehumidifier that had its cord chewed. Make sure you get a quote you're happy with before you give them anything. Great people