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August 2023 by Amanda S
Edit: I just wanted to edit my original review because after I wrote the one below the owner did contact me and stated they issued a refund for the 1 month i paid for and cancelled the membership. They made the situation right!I loved the classes but poor customer service.I froze my membership during my pregnancy since I was very sick. A few weeks after I gave birth my appendix ruptured and I had emergency surgery. During this time, my account unfroze but they were unable to bill because I had a new card. With everything going on, I completely forgot about PureBarre. 6 weeks went by and I received a call from someone they had been trying to bill me. I explained the situation, requested to cancel, and was advised to call the commack location directly.When I spoke to commack they advised me I need to provide 30 days notice to cancel and would actually owe for 2 months. You're also not allowed to cancel while the account is frozen. They offered to compromise by backdating the cancelation request and only charging me for 1 month. I did it just to cancel but I am definitely left with a bad taste in my mouth. $80 later, I can't use the 4 classes bc I can't do the workouts yet given the emergency surgery I had and another procedure I will need that is upcoming.I likely would have resigned up after my health was recovered but now I definitely won't. I just felt they were not empathic to the situation at all and I could have provided medical documentation if needed to show I was being truthful. Just be careful or you will end up like me wasting $80 for nothing.
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August 2022 by Dominick S.
horrible customer service.charged late fees that we were not bad aware of. be careful!
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December 2021 by Ashley Causi
I used to love coming here .. I was very sick and unable to attend classes for 2 months during that time they switched to new Managment and they would not refund give me the opportunity to make up classes it was just a loss of 200$ they weren’t willing to do anything to make it up will not be returning !
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October 2021 by Frances Orlando Paloscio ʚϊɞ
Great experience , beautiful facility, Ali is not only an owner but great teacher too .Love it
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September 2021 by Andre L.
The studio and classes are great but they are overpriced 200 dollars for unlimited packages and 160 twice a week ! It's a lot I wish they have more affordable options
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May 2021 by Rachel Tyrrell
What an amazing place to be! The instructors are fantastic, the studio is always clean and the workout is the best!
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February 2021 by Lauren H
I highly recommend PURE BARRE COMMACK!
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February 2021 by Amanda Trapani
I was just looking at there website and i put in all my info to sign up for a free class. Not even 2 seconds after i did that they called me but it was from an unknown number which i found to be very sketchy. They have been continuously calling me everyday to get me to sign up for a free class which i find very annoying. Thats not how you get someone to sign up by calling them everyday. I will not be signing up for any classes here
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December 2020 by Kate Murphy
Pure Barre Commack is great! The studio is nice and clean and the instructors are very welcoming and fun to work out with! Classes are always different and challenging. Love it here!
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December 2020 by Yolanda Carballo
They keep charging me for a membership that I'm not using. I have called them many times to cancel and they continue to charge me. The owner doesn't return phone calls. Stay away from this Pure Barre if you don't want to deal with a headache. Go to any other Pure Barre except the one in Commack.
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November 2020 by Jennifer Minogue
Pure Barre of Commack is best
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November 2020 by Kristin Miata
Excellent studio with knowledgeable and friendly instructors and staff. There is always a positive vibe in the studio. The class schedule offers a variety of class times and I am always able to find a class that fits into my busy work schedule. Plus they always have fun events and contests going on to help keep you motivated. I greatly enjoy Pure Barre and am loving the results I am seeing. I would highly recommend the Commack studio to anyone looking to get into Pure Barre!
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November 2020 by Stefani Sellitto
Pure Barre has changed the way I view exercise! An always varying dance and fitness class that always proves to be fun and motivating. The music, instructors and staff make you feel empowered!
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November 2020 by Kerry Haddock
Pure Barre Commack is the best! The workouts are effective and fun!!! The instructors have always made me feel confident and comfortable, while also encouraging me to get the most out of the workout! The studio has managed to create an environment of positivity and empowerment!
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March 2020 by Lauren Hatton Bruno
Amazing experience!!! Such a great workout