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May 2023 by Christine W.
Moved from Long Island to Delaware. The office staff was helpful, the paperwork was clear, Bryan's moving team was friendly, communicative and very careful with all our stuff. Could not be happier.Some other reviews mentioned packing, we did our own packing, and I would ALWAYS recommend that.
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August 2022 by Debbie C.
The WORST MOVE EVER !!! Was recommended from real estate agent to use Hall Lane Movers , long distance from Long Island to Florida ..... All Hall Lane cares about is a vote to say they are the best movers & how they can add on more charges along the way - they were the WORST . Dumped belongings - cracked - broken & many missing things - don't work a team who care - different people to load & unload truck . Soooooo sorry I used these awful movers . So glad I won't be moving again - of all my moves & there were many Hall Lane Movers was the ABSOLUTE WORST !!!!!!!!! I repeat ABSOLUTE WORST !!!!!
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July 2022 by Ben R.
We moved recently from Long Island and Hall Lane was terrific. We have moved around a lot and this was the only mover that made a proposal for the move and the cost of the move was - gasp! - the cost in the proposal. I have never had that happen before. Special shout out to Raul who led the team because he was very concerned for everything to go smoothly and for all our things to be packed, loaded, and unloaded safely. Very grateful to the whole team for wearing masks to keep us safe in the context of rising infection rates for Covid.
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April 2022 by Beth G.
Hall Lane moved my mother-in-law from New York to Maine and they did a great job packing all her things with care and complying with all our requests. Dave, Sam, and Murray were extremely helpful and accommodating during the move-in process. Everything happened promptly and on schedule and everyone was easy to work with.
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March 2022 by Jenn S.
Hall review If you want to have your boxes packed with no care in the world, use them. We spoke to the packers and told them how to pack each section and they swore up and down that yes they will pack toys with toys, clothes with clothes, China with China, electronics with electronics and baby items all together, etc. Moving day came and the movers were nice, they loaded up the truck with all the boxes and furniture and off we all went. The day we moved into our new house they set up furniture. The babies crib wasn't put on the lowest setting which it originally was, the reason was they stripped the screw and lost the anchor that went with the crib. So to safety out our baby in the crib we had to permanently screw her crib together so she can't climb out and hurt herself. My oldest daughters bed we all of her screw were stripped and the bed was permanently screwed in instead. Master dressers trim was ripped off and had to be nailed back in The 65" flat screen TV.... Was NOT boxed by itself. It had a Halloween skeleton decoration in it, an ironing board, a steam vacuum cleaner and the babies monitor set with the halo which was crushed. We plug in the TV ..... cracked right in the corner. 32" flatscreen TV was broken, wasn't even boxed just wrapped in brown paper. The cords to the TV's were with the kids toys and not with the TV's or electronics as promised. Our daughters clothes were packed with slime which exploded everywhere in the box and destroyed her dresses. Our dishes were all labeled wrong saying they were mugs or classes and ended up being silverware. The garage items were either labeled "garage" or "sports equipment" and ended up being anything but that. For instance, one box was water and Gatorade. My husband military uniforms, some were dress white, were supposed to be packed by themselves instead we found them with Clorox cleaning supplies and snow brushes and shovels. Our filing cabinet, we were told to leave the files as they would take as is, I expressed they were important docs... they said no problem just leave them we will leave it all in the cabinet so we don't waste boxes... well they took all the files out and threw them into another box with my kids board games. Not like they were important files so who cares right. On top of all of this that we are finding , the day after we moved, we got a phone call from the company stating that we had an additional fee of $375 for extra boxes packed and that the packer told the company we were ok with the additional charge. First of all, we were never told this as we were advised it goes by truck weight not the amount of boxes. Second, the extra boxes that were packed were probably because most of the boxes were halfway filled and stuffed with so much paper that I questioned if there were even items in them. Third, I would never just say "ok charge me more money" after I was billed and paid the final amount. The company did take care of the extra charge but it annoys me so much now after everything that happened. Claiming the loss: we submitted to North American Van Lines what was broken, detailed with pictures and description. Weeks went by, they couldn't find an adjuster to come out and just did the claim online. The payout was just another disappointment after this entire thing. One TV they wanted us to find a repair shop so they can try and fix it ( out of my pocket) and if they can't then they would consider reimbursement. I explained when we plugged in this TV (which wasn't properly protected in a box) it sparked and wouldn't turn on. Not for nothing I wouldn't want to liability of a repair shop trying to fix the TV and later it starting a fire because it wasn't properly repaired, possibly injuring or killing myself or my family. Bottom line is I wouldn't use this company at all. They say that have a low claim rate but I just can't believe that this only happened to just us.
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February 2022 by Patricia S
A little bit higher priced than other quotes but came well recommended. They didn't box up the glass for my media center but did wrap it in blankets. It would have been better had I not been charged for the box in the supplies, but the guys were friendly, efficient and placed our furniture where directed.
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February 2022 by Patricia S
A little bit higher priced than other quotes but came well recommended. They didn't box up the glass for my media center but did wrap it in blankets. It would have been better had I not been charged for the box in the supplies, but the guys were friendly, efficient and placed our furniture where directed.
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February 2022 by Lou Ann R
I had a very positive experience with Hall **** moving and storage. I had to move out of my house with 34 years of belongings on October 29 and put them in storage. I then moved into my new home in the beginning of February. Hall **** handled the move out, three months of storage, and move in for me. They were professional, courteous, honest, and reliable with me and all if my belonging. I highly recommend them.
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February 2022 by Lou Ann R
I had a very positive experience with Hall **** moving and storage. I had to move out of my house with 34 years of belongings on October 29 and put them in storage. I then moved into my new home in the beginning of February. Hall **** handled the move out, three months of storage, and move in for me. They were professional, courteous, honest, and reliable with me and all if my belonging. I highly recommend them.
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October 2021 by Cathy L
Never having used a moving company before, we were nervous after hearing moving company horror stories. However, from start to finish, booking to moving, to communication with the office staff and ************** Lane was very responsive and did a great job. They were recommended to us and we will be recommending them as well.
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October 2021 by Cathy L
Never having used a moving company before, we were nervous after hearing moving company horror stories. However, from start to finish, booking to moving, to communication with the office staff and ************** Lane was very responsive and did a great job. They were recommended to us and we will be recommending them as well.
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September 2021 by Catherine E
Recently, I used Hall **** for a move from Queens to Long Island. Because I used Hall **** for both packing and moving services, my move day went so smoothly. The movers were quick, professional, and courteous. The office staff from ******* to ****** were responsive, organized, and transparent about the process and the services. It was such a relief to know that my things were being taken care of by a great crew. I would 100% recommend Hall **** to anyone in the ** area, and I would definitely use Hall **** in the future.
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September 2021 by Catherine E
Recently, I used Hall **** for a move from Queens to Long Island. Because I used Hall **** for both packing and moving services, my move day went so smoothly. The movers were quick, professional, and courteous. The office staff from ******* to ****** were responsive, organized, and transparent about the process and the services. It was such a relief to know that my things were being taken care of by a great crew. I would 100% recommend Hall **** to anyone in the ** area, and I would definitely use Hall **** in the future.
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September 2021 by Connie O.
We used company for a long distance move, LI to Maryland. From the quote to the final delivery nothing but professionalism! Alex took the time on our virtual walk through to ensure an accurate quote, gave pointers on packing. Dave and his crew moved our belongings with the utmost skills! Efficient, professional, knowledgeable, attentive to details..I could go on! You won't be disappointed! I priced out multiple companies before choosing Hall Lane, they came in at middle of the road and was worth every penny. It's very stressful to move, they made this move just a bit much easier, thank you to everyone at Hall Lane movers!!
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August 2021 by Sean B.
We hired Hall Lane for a move from NYC to Orlando. Hall Lane agents stole my wife's Coach purse out of the box it was in while packing our move. They placed the empty box in their own packed box and sent it along. When we found out, we filed a claim. The claim was denied because "Any manufacturer boxes or cartons are consider packed by the owner as the carrier did not pack nor are they able to verify the contents." Beware - their movers will steal from you and the company will cover for them. There is no recourse except arbitration. Here is an excerpt of a discussion I had with their claims agent: "Also, the carrier is unable to support allegations of theft. Missing or lost items unfortunately can happen while the shipment is in the carriers possession." I feel this is telling as to where many claims will end up - denied on no standing aside from their self-determination. I would never recommend this company. They, North American Van Lines, and their "insurance carrier" are thieves covering for thieves. I would recommend having at least 2 people present and paying attention while they pack your move! They will distract you and rob you while you aren't looking!
