“I met with a loan officer at the Commack branch. He was personable and made me feel as though we belonged. (My wife and myself). I have prior experience with other banks and mortgage companies. The bank and support employees are 5 star both in initial service and follow up.”
“The team at Jovia held our hand throughout the entire HELOC process - from explaining how it works to helping us pick the best option for us. There was no jumping through hoops or playing games like other banks- everything felt like the team truly was working to do the best for us. Maria, Cyndi, and Michelle and were incredible and answered any questions we had almost instantly via email. In branch, Miriam walked us through the closing and was very helpful outlining what we were signing. Can't say enough good things about Jovia! We're very happy members and are thrilled we joined.”
“As many others have stated the movement in this place is SUPER SLOW. I have to come here to get change a lot since the chase across the street is closed.. everyone that works in this location is friendly and helpful but I just don't understand why everyone is slow with literally everything. It takes 2 minutes to get change anywhere else but it's 10 minutes or more coming here and I also come during my own work hours and it's super inconvenient to have to wait so long for something so simple. I'm sorry guys to have to put this review but hopefully you'll understand that time is precious! And those few extra minutes does a lot!!”
“Maddy Catalano went above and beyond to help me get the exact auto loan that I wanted, at the lowest interest in the tristate area! Dylan worked with me to get everything done and made the process flawless! Overall I could not be any happier with my experience at Suffolk Federal! Thank you!”