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April 2024 by Robert R.
Against my better judgement I come here to the hearing department. See my previous review back in 2018. Not much has changed. I lost one of my hearing aids, Before I can explain this to the obnoxious person, she starts telling me about how I need to make an appointment. I guess she is too busy disinfecting the place. I see her wiping down counters and putting a few more business cards in the holder. All while I'm standing there. Meanwhile, just like back in 2018, no customers are here, That's how busy they are. Her colleague is on the phone and manages to avoid any eye contact with me even after she gets off the phone. Then she threatens me with that there are consequences should I find my missing hearing aid if they replace it. How's that for compassion and understanding? I'm here to get a replacement. I have far better things to do than try to screw Costco. Then she tells me I am beyond my warranty period and will need to be retested and pay for replacement. At this point I've had it and walk out. I had to go to Holtsville Costco six years ago and have gone back a few times for a new set, and have found them always to be accommodating and compassionate. Not this crowd.
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April 2024 by D N B.
I've been shopping at this location for 17 years and have been satisfied until now. This year I've noticed that the vegetables are not fresh, bags of broccoli with brown ends, etc. Today I went to purchase salmon. One package had a sell by date of today (11th). The other 20 or so packages had sell by dates of 8, 9 or10. The prices have continued to go up. The store seems to be busy yet the quality of selection is getting poor.
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April 2024 by ozinmax
Very rude pharmacy assistant. One of the woman there put me on hold and when i just asked if my medication was in stock, she said no and hung up even before I finished asking!
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March 2024 by Debra B.
Love Costco on a rainy day! Spring is in the air all around!! I'm adopting many plants!!
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December 2023 by Jack B.
Today 1200 pm 12/23/23 encounter rude employee with a attitude. I asker why shes giving me a attitude and basically said because she can. Minority customers get trated like crap at this store. Should put more friendly people at your self checkout. This white employee skip over id checking a white customer to to to two minority. Perception is reality. Bjs is my recommendation going forward.
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December 2023 by Jeremias Guevara
It's always full there and they ask for the card and if it's not one they reject it no Good
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November 2023 by Ian Winkler
I got my COVID-19 vaccine there today. Not much of a wait. Staff was courteous and professional. Very positive experience.
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November 2023 by Vickey K.
I would give zero star after i got bad treat from manager . I'm Asian- American . Around last week i went to get Vitamin C and Kid Vitamin . The cashier skewed up the total price . I asked the merchadise counter to check fir me and they still was wrong about tge price so they called manager to solve problem . But she didn't realize and insulted to me . I tried to tell her to calculate one more time .But she didn't and said i don't know. So i wanted to return all of them . Even i didn't want to return but because of her action . I talked about this to other peoples and most of them said in the same way . They got many problem at Costco commack road in NY my area also .i won't go there again .
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November 2023 by Annie Y.
This is the least busiest Costco in Long Island. You can always find parking but you may have to park farther away from the entrance. The recycling area has only one plastic and can machine working but everything else seems to be fine. The check out area isn't as big as the Westbury or Melville locations but they do move quick. The best part about the Commack location is that they have gas pumps! You can pay with your Costco Visa card or with your membership and another form of payment. Highly recommend if you need to refuel!
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August 2023 by J R.
Long term satisfied Costco member here except for my recent visit to Commack Costco the other day. Was totally turned off and surprised about the treatment during my shopping experience. Went to self checkout with a few items where three employees were standing and approaching customers like drill sergeants. First demanding I show them my membership card and then giving orders to stand at a certain place and not move forward until given direction. Then at register have to scan my membership card again (which is to be expected). After finishing transaction with receipt in hand, I am stopped again by an employee stationed right in front of self-checkout who demanded my receipt. Puzzled why but I show it to her and ask for the reason when they are going to check my receipt at the exit. She replied with some prepared verbiage and when it became apparent to her that I wasn't buying it, she ended by saying "It's My Job". I walked on and of course receipt checked again at exit. Total unpleasant shopping trip to Costco, felt like I was being run through an in-processing at a corrections facility. I have no plans to return to this store.
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June 2023 by Barry D.
store makes no sense can't shop for my mom with heart problems with the same address as her bc she isn't at the store i hope all of ur moms have heart conditions and u have to shop for them and can't get into costco bc ur not on her account
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June 2023 by K C.
Appalled by the customer service at this location. Went in with my friend using her moms card and they refused us service and made a scene in front of the entire checkout area with a worker calling us liars. Her mom now has to come back and checkout on our behalf which is ridiculous considering that she sent us shopping since she was not able to go. Inconvenient for us and embarrassing for them.
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June 2023 by Nancy H.
I love Costco. The one in commack is missing price signs all over the store. the things I was interested in I just gave up If I knew how much. i May have bought them.
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March 2023 by Louise Sali
The staff at Costco in nesconset are awesome. They always ask how my daughter is doing and know me when I walk up. Helpful, kind group!
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October 2022 by Mike L.
I like shopping here. Plenty of parking, generally well stocked, and the employees are friendly and helpful. Great meat, fish, and groceries.I particularly like the tire shop - good prices and great service. I've purchased several sets of tires here and have always been pleased.
