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September 2024 by Tanner Colvard
Justin and Wei were awesome! They got me in for an oil change and tire rotation. Very quick and efficient workers, overall a great experience with these guys and all around great people.
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September 2024 by kailah correa
Great experience each time I come. They really know what they’re doing here! Justin has awesome customer service. I’ve been with these guys for about 10 years!
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September 2024 by Isabelle Deaa
Justin is super nice and had the job done very fast, definitely will go again.
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September 2024 by Miriam Wolf
My regular shop was full so I called around and this shop went above and beyond to get me in, and absolutely blew me away with the service they gave. Brandon went above and beyond - was transparent and honest about costs and what was priority and what I could wait for. I would drive farther again for the service provided.
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August 2024 by Vishaul Sumair
I was there early for a state inspection after the other places told me they couldn’t get me today , Justin made some recommendations. I did what I could afford and they had me on my way. I will be back for sure!
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August 2024 by Waseem Faidi
I changed brakes just to need to replace them again in 5 months. The store didn’t own it their mistake. Tthe mechanics at Monroe don’t know what they are doing and likely use bad and cheap parts. Also, the prices are not competitive at all.
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August 2024 by Ann Krause
My mom‘s car was making some weird rubbing noises and she took it to Monroe automotive in colonie, New York. They diagnosed it as needing new front brakes. We were aware that they were on their last legs so we asked him if he could get it done the same day. Even though it was late in the day, Justin, the service manager said he could do it Even though they close at seven. Anyway, we came back at 6:45 and Justin said they weren’t finished yet but if he gave him another half an hour, they would work past closing and get the job done for us. Long story short, Justin and the Monroe automotive crew worked till 730, half an hour past closing to get our brake job done for the same day! I appreciate Justin’s crews dedication to customer service and would definitely recommend Monroe automotive in colony New York.
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August 2024 by Ethan Keleher
Helped me with some tires on my wrangler, great fast and affordable service. Going to recommend them to everyone ik and they're now my new go to spot for anything tires.
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August 2024 by Sarah Dallas
Justin and Brandon were absolutely amazing in assisting me with my vehicle needs. Like having a father away from home. Very thankful to them both for going above and beyond and also being the best. Will definitely be returning for anything future car related needs.
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August 2024 by ERICK BACH
Justin helped me out a bunch. I was able to get a tire alignment during my lunch break. Justin also let me know my battery was on its way out so I purchased a new one. The staff is great; They go over the vehicle and inform on what needs maintenance/repair/replacement. Justin worked within my budget and helped me to address the important things firstly. I will be back to get some tires put on in a couple weeks.
Thanks Monro!
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August 2024 by Scott Slingerland
Justin and Scott make a great team. Both are extremely helpful and friendly. Scott the mechanic is always a pleasure to deal with.
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August 2024 by Christopher Estinval
Justin took at the very end of the day he deserves more than 5 stars
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August 2024 by Jared Giardino
With good quality work and friendly service being so hard to find these days, these guys are a real breath of fresh air. Justin did an awesome job for me and it’s people like that that keep me coming back. Thank you so much for what Justin and the team does here, they are excellent at what they do! I’m lucky to live close by, but if I didn’t, I would go out of my way to come back here. You rock!!!
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August 2024 by Keith Collins
Always take care of me here! Couldnt be happier with service!
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August 2024 by Brian R
Great experience as they were fast and did an excellent job.
