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March 2024 by Abhi C
never go there again very bad employees ariana
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February 2024 by E.j
very friendly, professional ,efficient and in a timely matter thank you veronica.
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February 2024 by Cheryl Dellairo
My tax prep was excellent. Lady Terry was awesome. She was very, very patient. I had 8W twos and she did her very best in a timely manner. I was only there for forty minutes
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September 2023 by Sweetz
Not sure about this place I do my taxes online
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September 2023 by Quency Rene
Have be satisfied for years.
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March 2023 by Cynthia Chris-Ralph
Not sure about this place I do my taxes online
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March 2023 by Hank Sargent
My tax preparer was top notch. This branch is far better than the Troy branch. Everything was a walk in the park & zero hassle. I 100% recommend the Latham branch for your tax needs.
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September 2022 by Deborah St. Louis
Tax prep lady was friendly and knowledgable.
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May 2022 by R Yoshida
My preparer seemed to have little or no desire to communicate directly with me. I'd begun the filing process with Block around 3/15 or 3/16 ... had completed uploading all relevant docs by 3/18. Did not hear anything from the preparer or Block (other than erroneous emails from Block that I should start the filing process) after that. On 4/3 I asked for a status on the return (via online message at the Block website). Got no response. On 4/6 I asked again ... no response. I began to worry that my preparer had either left Block or taken ill. On 4/7 I called a local Block office and explained the lack of contact. The support person said that she'd schedule a call from my preparer for that evening (around 4 or 4:30). I also left a message on the voicemail at the office my preparer works out of. I didn't get any call. On 4/8 I did receive a brief online message from my preparer (I think) stating that the return was almost done; and later a message from Block stating that the r
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May 2022 by Simply Mini
Atish, was very attentive to my tax needs and exceeded my customer service expectations. Will definitely be back next year to file with H and R Block.
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April 2022 by Roger Remy
Was disappointed from the start. Made appt for 15 min intro and Gail had us sit there for over an hour while she input each number by hand (no automation???). Charged over $300 and was not quoted anything in advance. Was not given any assistance to reduce our tax bill. Gail took 3 days to figure out if we could contribute to an IRA (we already knew that we could not). Website crashed on us frequently. No communication on next steps. Was not responsive to emails. I will tell friends and family NOT to us this company.
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April 2022 by Cindy Rydelnik
I have been very happy with my tax professional whom I have had at H&R Block for many years.
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April 2022 by Eileen Nall
James Hoffman was very good. I would definitely recommend him.
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April 2022 by John Strang
Karen Scagnelli is excellent and very personable.
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March 2022 by Marilyn Harmer
The convenience to my home address and because the person who assisted me at H& R Block was thorough and pleasant to work with.
