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June 2024 by kat smolinski
Jim and his worker are always so pleasant!
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June 2024 by Gina Gilligan-Baptista
Excellent!
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June 2024 by Sylvia Goodbee
My visit at your CVS store on Sand Creek Rd has been my favorite spot for over 10 yrs, now you have a new gal there Felisha S, she has been such a great help when I come in feeling not good on my bad days,she’s such a sweet heart & puts a smile back on my face..Thanks for hiring her??❤️
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May 2024 by msmldymlry
CVS Colonie, nothing but good whenever I go there.
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April 2024 by Steve O
Absolutely the worst pharmacy staff I have ever dealt with, the absolute worst. Took me 2 weeks and 4 calls to find out my medication was on back order. In the 3 previous calls they told me it would be in the next delivery. I will not return to this pharmacy for anything, not even toothpaste. They are rude and unreliable. Who wants that in a pharmacy staff.
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March 2024 by Carissa Charton
Check who they are billing for your prescriptions! Their pharmacy system diverts back to health insurance and does not save your prescription plan in their system. This often results in higher costs for medications that the customer shouldn’t be charged for.
This store told me there’s nothing they can do to permanently fix it and it will divert back to the insurance plan every time which is more expensive for the customer.
It’s already an overwhelmed store (as evident by them giving me my medication at a much higher dose than what was prescribed a few months ago…thankfully I caught it) So for the pharmacist to go in and manually have to change this info each time is insane. They should care enough to have their corporate offices fix this issue.
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February 2024 by georgina DeWitt
Came in to have my passport picture taken today. Alexa's customer service was top notch. She was so helpful and patient with me.
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December 2023 by George Pappis
Great place to shop friendly staff and great values with carepass
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November 2023 by tami bell
I believe her name was Amy, very nasty and rude to customers and an older gentleman who works there.
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September 2023 by Rick
Dear CVS corporate leadership, please allow your pharmacists to have the flexibility to extend their lunch breaks if they are unable to go on lunch at 1:30pm due to customer service. We understand that at corporate level you have very little to no understanding of what happens in a "real" store. Retail is Inherently unpredictable and to have a set time for anything shows your lack of real world experience. This week, I went to pick up my med at right around 1:29pm and a simple 1 min transaction turned into a 6 to 8 mins long transaction, which frustrated your pharmacist, who was not very nice or engaging to begin with. She had also lost 1/3 of her lunch break. They rushed me out the door, which upset me very much. You at CVS corporate are at fault for putting in a policy that has little to do with how things actually happen in stores and which frustrates your already frustrated pharmacists. Your lack of knowledge about real world stores or carelessness is causing your pharmacy team frustrations and that is being felt by your customers. I will not be filling my prescriptions at cvs anymore nor will any of my family members.
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September 2023 by Sina Baghbani
Very nice pharmacy. Great pharmacist for vaccines and immunization.
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June 2023 by Big Poppa
Wife drugstore she has this fixation on it being the drugstore of chioce
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June 2023 by Bartolo Morales
One of my fav pharmacies in the area, staff is always nice and there’s plenty of parking lot
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May 2023 by Derpy Ghosts
Don't ever get a prescription at any cvs, they're all equally garbage and will never have it ready, it takes them an avg of 3+ to fill
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March 2023 by Anthony Tozzi
I stopped going here for fear of my health, safety & life. They are severely understaffed and it shows whenever I used to go there. Errors, miscommunications and errirs and more misconceptions.Hannaford next door has been great. I walk in and most of the pharmacists know me by name. I went to pull my drivers license out for a Med I need to show ID for and the pharmacist said “no need Mr. XXXXXXX”, I know you. THATS a really nice feeling and something CVS could never do.
