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March 2024 by Joseph S.
I've done mechanical work independently for some time, including engine rebuilds. When the transmission on my 2010 Bentley Continental GT started shifting slowly, I knew I needed a second opinion. Cary was quick and professional. We ended up needing to replace my unit. He got an incredible deal on a new unit from Bentley and stuck to his estimate even though the job became extremely complex. These are the only folks I will trust with my transmission work going forward. Five stars
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November 2023 by CESAR FLOREZ
Overpriced & rude on phone
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October 2023 by Juliana F.
Reliable and honest service. Respectful staff. Highly recommended. Location is tricky to find but worth the search.
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September 2023 by Kevin B.
NYTG is the best! We live over 350 miles from them but found the perfect used car for our daughter there. Jeff made the experience effortless and went WAY out of his way to make sure we had nothing to worry about. Car was detailed and all the mechanicals were checked and taken care of. He even had one of his guys deliver it to our home. Can't say enough about how great NYTG is!!
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September 2023 by Musaab A.
Excellent experience, the owner is honest and friendly. They did a great job for an honest price and they did it quickly. They replaced my transmission and they very well with my warranty company. It was Just a lovely experience and I am a satisfied customer! Thank you.
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June 2023 by Wg G.
My clutch burned out completely while crossing the George Washington Bridge into New Jersey. Had to make an emergency stop off the first exit. Not only did they help me work with the Palisades police and port authority to get a tow over and accommodate the camper we were hauling, they also jump through impressively fiery hoops to get my vehicle operating again as soon as possible. We were traveling back home after a holiday week vacation, and had a very tight timeline to adhere too. We are now only eight hours behind. Amazing service for such a complicated repair!
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June 2023 by Thomas Urban
These guys are great, they replaced my transmission and my car runs smooth. Very professional shop !Service: Transmission
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June 2023 by Pat B.
Highly recommend NYTG. Very thorough explanation of the transmission job that was to be done. Jeff kept me constantly updated on the progress. Job was done in a timely manner. I was even told that I should bring the car back after driving 1,000 miles for a follow up to make sure all was working properly.
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April 2023 by Chris P.
Friendly service from the first phone call. They got my car in, diagnosed what was wrong, and fixed it quickly and efficiently. Car runs great. They even gave me a ride home while they worked on the car which was a surprise. Mechanics were transparent in what work they did and sent me picture of the car being worked on, a nice touch. They explained what was done and why. Would recommend and would go back.
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August 2022 by Eddie M.
My car had break and transmission issues. Brian, Cary, and Jeff quickly diagnosed the issue. I was given a ride home while they worked on the car, and they picked me up when the car was ready. Great service, competitively priced. Totally recommended.
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July 2022 by Renata B.
Cary and Jeff, did a great job of taking care of my car. The work was completed in a timely manner. Had a Torque Converter, Transmission, Driveline and Transfer case all redone. All the work was done clean and neatly, they explained all work that needed to be done prior to fixing it. After completion, Cary sat down,and went over all the service and work that was done with me. Knowing that the car is driven back and forth to Florida, they did advise me, that they are a part of a network of mechanics and should I need anything on the road, they will set me up with somebody.
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July 2022 by Morgenstern D.
Did a good job diagnosing and fixing transmission. Took their time to fully explain the problem and all the possibilities. Would definitely recommend them.
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July 2022 by Josh T.
I was having some car problems (entire car was shaking, "Service Engine Soon" light came on/flashing and most of the acceleration power was gone), and also I was hearing screeching of metal-n-metal coming from one of my front wheels and the brakes were being a little janky so I went to my usual mechanic. They hooked it up to the diagnostic machine and both codes that came back were transmission codes. They don't handle transmission jobs but referred me to a guy out in L.I. who is a transmission specialist and told me that he usually gives referrals a hook-up with an extended warranty as well as would come and get the car towed to his shop. So my mechanics speak to the guy in L.I and give him the diagnostic codes. He comes back and says it's definitely the transmission and that in his shop they just get a new transmission from the dealer and swap it out. When I asked about the price, the guy in L.I. told quoted me $4000 + another $200-$300 if the computer on the new transmission wasn't programmed and had to have someone from the dealer come in. On top of that, there was no special extended warranty, "Just the manufacturer's one-year warranty", and I would have been responsible for covering the entire cost of the tow. Because of all this, I started looking local and shopping around. From the very start, Cary was very straightforward with me and personable during our 10 -minute conversation. He said that they specialize in transmission rebuilds and if anything is wrong with the transmission they would go that route. He told me that sometimes engine issues can mask transmission problems and found it odd that the "Service Engine Soon" light was on with no engine codes. He told me that if it was an issue with the transmission that it would not be as expensive as the quotes I got for getting a brand-new transmission and talked to me about some alternatives. He also said that regardless of where I end up going, it would be ill-advised to take the word of someone who hasn't actually gotten their hands on and driven the car. He then offered to run his own diagnostic check and take it for a spin to see if they can pinpoint what was wrong. The following day I get the car over to NYTG. Cary is very friendly and accommodating and we even cracked a few jokes. After about 20 minutes, the diagnostic check and drive is done- now 3 codes are showing (the two transmission codes and now one engine) and the mechanic who drove it said it seems like it could be a misfiring cylinder or similar thing. Cary tells me that he wants to take care of the engine issue first and then move on to the transmission. He graciously asked me how I was planning on getting back home and told me that his driver was going to take a trip and could drop me off if I didn't mind waiting an hour or so. I was a little taken aback as I never have been offered a complimentary ride at any mechanic before, but I opted to take an Uber back. After a few days, he calls to tell me that one of the cylinder coils was dead and also suggested replacing the spark plugs and giving the car a tune-up. I agreed and after a few more days he said that the engine issues were fixed, and there are no longer any transmission codes. What it cost to fix the engine was about 1/6th of what I was quoted for the transmission (and what could have potentially just been switched out when the issue wasn't even with the transmission, had I ended up going to the guy in L.I.). Cary also told me that while the car was up on the lift they saw the brake issue and told me flat-out, "Your front brakes are completely shot- it's just metal rubbing on metal, you have a broken caliper on one and I'm surprised that you haven't gotten into an accident with how bad this is". I did already know about and was planning on getting the brakes fixed but was going to have it done at my usual mechanic once the engine/transmission problems were taken care of. Cary did also say, "Since we have the car here already I can take care of i
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June 2022 by Richard K.
Been having transmission trouble for a while that I had been putting off. The car is old and not worth fixing for most people so, the guys talked it over with me to see if I really thought the serious work would be worth it. They did their best to save me money wherever possible as noted by their frequent communication and consultation as to what I wanted done. Finally, the work was completed - in a timely manner too, despite an additional complication that they found and addressed for me. My 22 year old heap drives like a dream now.
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May 2022 by Elkin Ramirez
Brought in my 2017 BMW F30 340i after some transmission failure. They rebuilt the trans. Jeff and Cary got my car back on the road in no time ! Car is shifting smooth like butter! No complaints here, excellent service!
