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“I use UPS every single time for my returns and they are so quick and easy just walk in scan your code and they do the rest! Won’t go anywhere else for returns!”
“I’ve never had issues with this location and love how close it is to me, however, I wish they would update their hours on the door sign and on Google maps to reflect they ARE CLOSED ON SUNDAYS so I don’t bother rushing on a Sunday to get over here. That’s twice I fell for the Google maps hours! They were months apart so I’d forgotten or thought perhaps it was only temporarily shut.”
“I lost my tracking number and was so desperate to find a package that I had sent and hadn’t been delivered! I was so worried and SURE that there would be nothing they could do, but I called and Brian worked so hard to find it for me and eventually did! Amazing customer service. My only complaint about the office is once when I went in there, the employees were not wearing masks”
“Stephanie at the counter is wonderful. She goes above and beyond for the customers and brings a small town feel to the branch by remembering customers each time they come back. She is also very knowledgable and makes sure you are well informed before choosing a shipping option for your item.”
“There hours are so convenient for me. I travel through Holland to work on 2nd shift. ( I start at 1pm. Very easy to seeing but there. Friendly service.
My mother in law lives in Holland. Loves her carrier. With their schedule of Drs appointments etc often they aren't home. Packages are always left by garage put of weather. Very thankful to their carrier. Wagner Rd area. ”
“I had a great experience at this FedEx! First, I called and asked if they did what I needed and Karen answered and was very nice and said they did. Then I quickly read the address on the website and saw "McKinley" so quickly assumed McKinley Mall. I walked the whole mall and then called again asking where it was and Karen gave me exact instructions on where they were located in the plaza. Once I got there Karen greeted me and helped me with what I needed. She passed me on to Sarah who was also very nice! She helped me scale down what I needed printed. While Sarah was helping me, Karen saw an elderly customer walking to the door and immediately went to the door to help him open the door and assist him once he came inside! She was so friendly and patient with him! You don't see that kind of customer service much these days!”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“The staff here is AMAZING!!! Saved me from being scammed $300 from a different passport expediting service. Huge thanks to Terrie. Super helpful with the application process and explaining everything. 10/10 best experience I’ve had when dealing with what normally is a difficult process.”