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August 2023 by BennRufus Hall
Love this place so far. Great rates and customer service. Storage units are located inside so they're climate controlled. They also offer outdoor storage for automobiles and boats.
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June 2023 by Melissa Kane
We've had a storage unit here for many years, never any issues, the people that manage it are very reponsive.
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August 2022 by Scout
This place is amazing. Clean, great location, fair pricing. The owner literally texts back within an hour to address any concerns.
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December 2021 by Kaimeisha Swankey
Easy transactions for a secure setting. Multiple sized units, priced fairly.
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October 2021 by Gabriella Barrett
Quick and easy, reasonable prices, quick responses, 100% recommend
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July 2021 by Diana Chan
The service that Inside Storage Solutions provided was seamless, affordable and just fantastic. The facility was very clean and easy to navigate, and had all the equipment necessary to transport your items in and out. Other customers that I met at the storage facility were raving about the wonderful service Andrew (the owner) provided. And they were correct! Andrew is very genuine, accommodating, and has a great sense of humor, which made the experience all the more pleasant.
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June 2021 by april diaz
Great customer service and neat clean pace.
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June 2021 by Robert Kewley
We've had the pleasure of using Inside Storage Solutions a number of times in the past few years for our storage needs. Andrew Bilauch provided exceptional customer service each and every time. The facility is secure, clean and easily accessible to clients. I would recommend this storage facility without hesitation. Our experience was "simply the best."Bob Kewley
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June 2021 by Rafael Orta
Well managed and trustworthy business.
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January 2021 by Harbinder Smith-Wilson
Always a wonderful place to store your treasures.
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This was a wonderful experience. The BEST CUSTOMER SERVICE EVER! ??
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August 2020 by elizabeth beck
if you need storage, this place is STELLAR.... awesome ... wonderful .... better than we could have hoped for. that's the short review.long review. my child was a freshman at RPI. in feb. 2020 i told her she should organize summer storage for her stuff and that i had seen andrew from cohoes ny inside storage solutions recommended on an RPI parent page. she called him. she made a guess at the amount of stuff she had. he gave her a price. she got a reservation. done. and then there was a pandemic. she left RPI for spring break and never went back. we called andrew to sort out a new plan. we hired a private packer who packed her room. andrew sent someone in a truck to the dorm to pick up all of her belongings from our packer. he texted a photo of all the stuff the packer had given him. he stored it, for, at the time, who knew how long. fast forward .... or slow pandemic crawl forward, and it is the end of summer 2020 and, like all sophomores, my sophomore is not coming back to campus until spring semester (fingers crossed on that) and she needs some of that stuff .... and we are many states away in georgia. we concoct a scheme for our oldest kid in vermont to drive to troy and pick it up and drive it home for us. we text andrew. we couldn't even give him an exact time or day at first. we gave him a ball park guess at what week we'd like to have the stuff picked up. yes. he can help. oldest daughter shows up on wednesday of the week. employees help her gather, sort, pack, pile, tie to the roof ..... and offered to donate the odds and ends that didn't fit in the car. oldest child and all the stuff belonging to the youngest child just arrived home. andrew at inside storage solutions made everything much easier than i thought it would be. he is an awesome example of incredible customer service. if you need storage, use this company. extra tip for anyone moving or helping someone move to college ..... take less stuff. you don't need much. being a minimalist is much easier. my youngest won't be taking this much back to school when she finally gets to go back!
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July 2020 by Tim Stockwell
I am one of four family members to use this storage facility, and we have all had very positive experiences. My sister, my niece, my son, and I found the selection and rental process seamless, and Andrew was responsive and clear in his instructions.When you first arrive at the facility, you make a phone call, and Andrew (or perhaps someone else if he ever takes a vacation !) walks you through the seamless process and is very helpful in your selection of the storage unit, which range in sizes from very small to very large. There are also special accommodations if you need to store something like a kayak.There are loading docks, flatbed dollies/carts inside the facility always available, and a very roomy elevator if you choose a second floor "penthouse" unit.The building is very secure, and is accessible 24/7. The storage units are clean, dry and none of us ever saw any signs of pests. I have since recommended this to other people as well, and they have had similar experiences.I am a real person, and this is a real review. I don't usually take the time to write reviews, but this is well deserved.
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June 2020 by megan wrobel
5 years and going great place
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June 2020 by Erica Broughton
Super helpful owners and clean storage. Very pleased with my experience. Would recommend this place to everyone!