June 2023 by M P.
Absolutely astronomical after hours service charge. The Indian call center that fielded the call wasn't clear on what was Paraco's equipment vs. ours; technician (whom was very nice) came out and tightened a loose fitting for $437. Called the company nothing but corporate talk. NEVER call Paraco for service calls. Always call your local HVAC company. Here's our $437 take away: Take a soapy solution in a spray bottle and spray where the smell is emitting from, then turn off the gas and see if the bubbles dissipate. If so, you found your leak leave the gas off and wait in the morning to call your local HVAC guy.
