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November 2023 by Edward Rosenberg
I interacted with no less than 7 people in this transaction. I kept getting passed off to someone else. I have probably bought 50 cars in my lifetime and never have I been passed around so many times. Don't get me wrong except for the dealings I had with the extended warranty person all were pleasant. I specifically told the extended warranty person I wasn't interested and he insisted on going through everything. I relented and in the end, when I said I was still not interested he pushed even more asking why not. As if I owed him a reason. IMO disrespectful.
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November 2023 by Kelsey Pratt
What was just a simple let’s stop and see what they have on the lot turn into meeting Caring salesman who listen to everything I was looking for in a car and was able to find me three that fit what I needed and then help me find the perfect one in the first three cars he showed. Highly recommend mohawk Chevrolet and extremely recommend Tyler O'Brien to be your helper! Thanks Tyler and Mohawk Chevrolet for getting me into my new family car!
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November 2023 by Brian Ewing
I brought a brand new car from Mohawk Chevrolet and Brandon Brooks was a great sales person. I am very happy with my purchase and I would highly recommend the dealership to anyone who wants to buy a new vehicle. Thanks for your service and sacrifice.
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November 2023 by Erin Murphy
I would give zero stars if I could. Do Not buy your vehicle from here!!! 4 months into having mine numerous electrical problems started happening. In the last four months I have had to have the battery replaced along with the motor in the back windshield wiper and the harness in the shifter. The display read steering assist reduced drive with care and they returned the car to me saying they didn’t know why. I had to have the radiator replaced because it had leaks in it, the heat won’t work until you get to 77 degrees and only works for a short period of time at that temp, the heated seats turn themselves down to the lowest level right after being turned on and the radio will randomly not allow you to turn it off or adjust the volume up or down. Every time I brought it in for repairs was a nightmare. There is no communication between employees and departments and they leave you sitting there for hours just to tell you they don’t have the part. The general manager will assure you that he will handle things and then you will never hear from him again. This was a certified pre owned vehicle with only 30,000 miles on it. I have attempted several times to get them to do the right thing and put me in a safe vehicle but they refuse. If you want your family to be in a safe, reliable vehicle trust me and go somewhere else.
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September 2023 by Ron Van Alstine
I thought my FOB was bad, but it was the receiver. It took longer than just oil change. I asked girl at service desk how much longer because I was getting hungry . She gave me half her sandwich. It meant a lot to me having her going beyond regular service to help me. Because of this I would recommend this Chevy dealer above others
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September 2023 by Celly
I decided to have my oil change and inspection done at Mohawk Chevrolet on Rte 67 VS my dealership. I must say I had such a great experience at this dealership. To begin with I was welcomed by Alyssa, a service consultant. She was very welcoming, explained the process and was very knowledgeable. I arrived right on time for my appointment and there was not a minute to wait. I also found that the employees were all courteous with smiles on their faces! I asked for my tires to be inspected for wear and not only did Alyssa explain the techs findings, she immediately emailed me the costs and descriptions of several tires should I choose to replace them. I'm not sure what else I can add to this, especially since I usually complete reviews except that they also had delicious donuts and coffee while I waited!
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September 2023 by Andrea Gregaydis
My husband bought a pre-owned truck and after several issues we noticed after he brought it home we brought it in and repeatedly were told nothing was wrong. We found out that there was a flag on carfax that indicated it was in an accident which was not disclosed and one of the sales managers keeps claiming it’s not true. The Kelly blue book is nowhere near what he pays for it. He tried to bring it in for a lease but they are saying the only option is another used vehicleFor even more a month.. they can’t seem to be bothered to actually help or admit that he got a piece of junk. At this point all that is left is to take legal action or the BBB** husband just spoke to Katie and she basically put it on him. So the response to reach out to her proved useless. We submitted a claim to BBB to look into it. They are willing to look at issues with his tires since he has to fill them up every day. This is even though they checked them and said it’s fine. We have documented every morning when he gets in and his tires drop from 35-27 over night. A little is normal that much is not
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September 2023 by Erin Giannetto
Great service, great atmosphere and it was quicker than I expected and also I found the staff was really friendly and nice overall. They kept in touch beforehand as well if I had any questions or concerns. I like that they have a walking trail, it was a beautiful day and it was nice to have that option while waiting for my vehicle to be fixed.
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August 2023 by Abbey Olds
Jessica from Mohawk Chevrolet made our experience one of a kind. I have been wanting a new car that I LOVED for many years. I have always settled in the past for cars that were close to what I wanted but not exactly. Jessica helped us find the PERFECT car for our family. As a new mom, I wanted something safe yet beautiful with all the bells and whistles. Jessica helped us build the car of our dreams. She was very knowledgeable in all aspects of the process from the seat controls down to the financing options. She was very diligent in updating us on the timeline of when the new car would arrive. When the car arrived, she got us in first thing in the morning. The paperwork went smoothly because Jessica had us prepared beforehand. We are so in love with our new Tahoe and had a top notch experience with Jessica. If you are looking to get a new car, I highly suggest going to see her!!!! We will be back to see her in the future!
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August 2023 by Lisa Fitch
Nathaniel Moss was my car salesman, I went in not knowing what I wanted and got a brand new 2023 Chevrolet Equinox. This was an amazing experience, everyone was extremely friendly and helpful. I will be coming back for my next vehicle and I will send everyone I know to Mohawk Chevrolet exit 12
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August 2023 by K M
This team is extraordinary. They are polite, kind, patient, and so helpful. The Mohawk family of dealers gets high marks in my book and it's because they are not gigantic, but have that small - town feel and still manage to offer excellent deals and run a very tight service department. I had no issue with my warranty claim and they readily made the repairs. I will go back when I'm ready for a new vehicle or need another repair. Go to the best!!
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August 2023 by Derek Constable
I love my new 2024 Chevy Trax. Jessica and the team at Mohawk Chevy were very patient and helpful with me. I’ve never bought a brand new car before. They made i5 easy. I will definitely look to them in the future .
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August 2023 by 김상수
I came from Korea recently. I bought an attractive 2nd used car of 2019 Chrysler Pacifica Limited model, at good price. First of all, I liked clean and modern Mohawk Chvrolet office. And sales consultant, Madyson, explained kindly about the car and supplied lots of information including financing. I am willing to introduce my acquaintance to her and strongly recommend this car shop.
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July 2023 by Leah Gordon
Jess was amazing made the experience so easy. Jacob was very noticeable with warranty and so helpful picking the right one for our needs. Over all it was the best and easiest purchase we’ve had.
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July 2023 by ABC Sports and Fitness
Excellent vehicle purchase experience. From the top - down, everyone at the dealership is extremely friendly and helpful. We were turned onto Mohawk Chevy after seeing all they do for the local community. We wanted to support a company that supports the local community. Looking forward to servicing our new truck there as well. Highly recommend Andy, George and his team.