-
October 2024 by Bill Kistler
Warning exorbitant fees. $75 to pick up a few auction items 20 miles up the road (likely picking up multiple other auction items at the same time), then $35 to pack already boxed items into a box for shipment. For auction pickup most places charge half that amount and only $10-20 for simple packing. They did allow me to provide my own shipping label so I gave them one star.
-
August 2024 by Emily Horstman
I have to ship large boxes for work multiple times a year and have always had a great experience here. The reviews are really surprising to me because I've never found the two guys working here to be rude. They're certainly busy, but they do a good job and always provide a great thoughtful service. They're also pretty quick, usually never a line.
-
February 2024 by Pat Posillico
Convenient and easy mail center. No lines
-
December 2023 by Jolee Hicks
Today the owner swore on our dead sons life (who does that?) and told us he was going to throw our mail out. Please do your business elsewhere.
-
November 2023 by Jim Z.
had them pack and ship a 60 year old doll house and furniture to Taos New Mexico. It arrived in only 6 days and was in perfect condition. They were great to deal with!
-
October 2023 by Amiel Kelly
Always helpful
-
September 2023 by Sam Parker
Great place. A lot of help packing and shipping. Very inexpensive.
-
September 2023 by Maurice
I had a FedEx package delivered there for pickup. The establishment never registered receipt of the package so my tracking never updated to show they had it. After several days, I reached out to the establishment and was told by John that they had my package and I would have to pay an additional personal fee to receive my packages that was separate from shipping and handling and has nothing to do with FedEx. Needless to say I got a refund from the sender. I will never do business with this establishment.
-
September 2023 by Sam R.
Horrible service from the older gentleman always. He never says hello or thanks. He never smiles so walking into the shop, don't ever expect a happy disposition. Overhearing him on the phone as I have multiple times, his personality is the same (grouchy and loud). Told me today my package would not make it as tape was missing from one small side. Don't expect him to offer his tape. The younger gentleman is much better but I am not going back. Will do my individual returns at UPS, USPS, FedEx etc. He's a terrible representation of his business. Do not go.
-
February 2023 by Benjamin Rael
Excellent customer service. They found my shipment.
-
January 2023 by Cailee Parlo Simon
DO NOT USE THIS MAIL CENTER. The mail center is under new ownership and would not take responsibility for shipping a package to the wrong address, despite the correct address being written clearly on the address label. After asking them for basic customer service, they only turned us away and said it was our responsibility to track down the package. When you are shipping packages to loved ones or sending important packages, you put faith in the people who run centers like this. You would hope for support and help when something goes wrong despite whose fault it is.
-
January 2023 by Cailee P.
DO NOT USE THIS MAIL CENTER. The mail center is under new ownership and would not take responsibility for shipping a package to the wrong address, despite the correct address being written clearly on the address label. After asking them for basic customer service, they only turned us away and said it was our responsibility to track down the package. When you are shipping packages to loved ones or sending important packages, you put faith in the people who run centers like this. You would hope for support and help when something goes wrong despite whose fault it is.
-
December 2022 by Chuck Salvato
The owner of this store is the most helpful and nicest guy, who goes out of his way to insure you get the deal deal possible. I do all my shipping at this store. I highly recommend this shipping service.
-
September 2022 by Michele F.
I went to Mail Center USA (641 Grooms Road Clifton Park, NY) on 8/31/22 to mail a package to my daughter at college. I paid $18.50, and the man working said it would be there in 2-3 days.On 9/9/22 the package had still not arrived so I called the Mail Center and spoke with John (he said he was the owner, he was also the one who helped me when I mailed the package). I explained the issue and he checked it out, and told me the package was delivered, but it was sent to a completely different address than what I had written on the package. I asked him how we could get the package and he suggested and I quote "your daughter can just drive over there, knock on the door and ask for it." I told him "No! I am not sending her to a strangers house." He claimed and I quote "clearly you gave me this address. I didn't pull it out of thin air. This is your problem not mine." After going back and forth with him for several minutes, he told me I was "pissing him off". The final straw for me was when he brought up my daughter driving to the random house in Syracuse again to get the package herself. I told him very frankly "I am not sending a young girl to a random house in Syracuse- it's just not safe". He then responded with "well if you're too scared to let your daughter do that, then maybe she shouldn't be in college." At that point I hung up on him. I contacted USPS myself, and they were able to tell me after the package was delivered to the wrong address, and the people sent it back. It was returned to me a week later. When I returned back to Mail Center USA to get my refund for the shipping, the same man was rude to me again, refunded my money, and then kicked me out of the store and told me I was never allowed back because "I was rude to him and hung up on him." This guy was completely unprofessional, insensitive and disrespectful. I will never do business there again. All he had to do was admit his mistake, and agree to overnight the package for free. He decided to double down on his lie instead.
-
July 2022 by James Kaffka
Professional and efficient location for all your shipping needs.
