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September 2024 by Brett A. Scudder
Nice, clean, easy accessible, and great staff who are always courteous and mannerly. Always enjoy going in to discuss personal or business related matters.
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June 2024 by Angie Meyer
I have been banking with Chase for a little over two years. Both personally and business. They never disappoint. John the Branch Manager assists with the basic banking items right to the hard things and always does so with a smile. Just wanted to give a big shout out to him and all of his team for always accommodating my sometimes complicated transactions.
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April 2024 by Roc Tubeular
Great experience, There is a Chase Bank 3 minutes from my home but I drive 30 minutes to go to this Bank, John is really great.
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February 2024 by Giana Gittens
I have always recommended Chase! Haven’t done me any wrong and always there to help. Big thank you to Matthew for helping me out with my account!
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September 2023 by Guangzu Gao
I consulted two representatives in this brunch prior to opening a CD. Both staff told me if I were to take the CD out prior to maturity, the withdrawal penalty likely just would have been forfeiting interest. I specifically asked Guy Prisciandro, who was one of the consultants, whether there could be a potential penalty on my principle if I were to take the money out earlier, and he said no. So I opened the CD with chase. Unfortunately it turns out I will need to take the CD out early, and when I called I was told, to my surprise, that not only will I not be getting any interest, but they will also take a penalty on my principle. I find this very misleading and believe the consultants did not do their due diligence by giving me the proper information. Very disappointed with the service!
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September 2023 by otatime 2
Snobby think you're better than everyone else bank.
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July 2023 by Deb Clif
Only used the ATM. 3 dollar fee. Quick and easy. Clean location.
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December 2022 by Amiel Kelly
Very unprofessionalDon't trust this bank.
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November 2022 by Luis Cruz
Horrible customer service
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November 2022 by Robert Bruce
Very friendly
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November 2022 by Masoud Esmaili
Nice people with excellent services.
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November 2022 by Olcay Sarap
Absolute terrible service!
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September 2022 by Jamekka M.
Guy was rude. Went in for a notary and won't ever go back to do anything with this branch. Only went here because my branch in Schenectady was far from work abs we all know banks close Early. If you want good customer service go someplace else. I won't ever be back to this branch.
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June 2022 by brian feliciano
Complete lack of follow thru or taking ownership of transaction 4 visits later to close out a account of deceased parent I was misdirected 3 times givin number to call and was told this could be handled at a branch level so here I am in waiting room dealing with something that should have betaken care of on 1st visit
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May 2022 by Paula Daigle-Kouidri
a family member went to open an accout today - with a local bank check from a small local bank. The person who opened the acount said 3-5 biz days for funds to clear, then the lady at the counter said it would be 11 days. My family member asked for a manger and the lady said none were available. The family member left after spending all that time there and is bringing her business elsewhere. The lady should have gotten a manger on the phone if none were at the branch- which I found out was the case when I called. I spoke to this teller and she seemed not to care- I told her she blew a good deal by not making an effort to get a manager on the phone.