9AM - 9PM
9630 Transit Rd #400, East Amherst“I recently took my four month old puppy here for a bath, trim and nail clipping. He looks, feels, and smells great. They were very kind to him. I will definitely be back and recommend the East Amherst location ?”
“My pup loves when we go here they have the vet u highly recommend they are nice and fast! Some have the dog wash station for $10 bucks how can you go wrong full service!”
10AM - 4PM
9273 Main Street, Clarence“Absolutely love this place! Owner is extremely caring of all dogs and supports rescues as well! She collaborates with small local businesses and local rescues. She truly cares about every dog walking through the door! She is very informative of her products. Her store is so beautiful and cute! Even a sitting area for you and your dog to watch tv, a self serve coffee bar/snacks for you and your dogs to hang there :) she throws doggie events as well! Highly recommended”
“I use the PET Supplies Plus on Transit Rd in depew, NY. I love to use there online ordering. I also appreciate the curbside service & there Thank you notes. Keep up the great job.”
“As soon as I walked in to Petco someone was there to help me. I needed a harness for my puppy. The dog trainer at the store showed me a few options and helped put the harness on my puppy.”
“We are so lucky to have a pet store like this in WNY! Great variety, high quality brands, and wonderful customer service. The staff have been knowledgeable and informative about what might be good options for my puppy every time I’ve gone in to get something (food, toys, treats, supplements, whatever). I would say the prices are comparable to online or Homegoods items as well; maybe a bit more but nothing outrageous and worth it to us to support local business. Love this place!”
“Amazing, decorated treats! My clients and my own dog loves them!! It's super easy to place an order online and scheduling pickup times is a breeze. The owner always greets me at pickup and is always very nice. Thank you for your hard work and creativity!”
“This location is always friendly and welcoming! Great selection of dog supplies/food/treats. Staff always pay attention to my 3 dogs. Today, my Pekingese chose a new ball from the toy aisle and proceeded to push/kick it all over the store. (great fun on a rainy day with no other dogs in the store) The staff was all playing with him and helping him retrieve his new ball when it got stuck. I only wish I would have thought to take a video!In addition, this store has been extremely generous over the years as we did fundraising for the creation (and now for the maintenance) of Lancaster Unleashed/Como Lake Bark Park. 2 paws up!”
9AM - 9PM
5061 Transit Rd, Buffalo“I will definitely be coming back again!! The customer service was exceptional and truly some of the best that I’ve ever had in any store, especially from a woman named Tori. She explained everything I asked about regarding my fish tank. She is exceptionally knowledgeable, kind, and is a true representation of what great customer service looks like. Thank you so much Tori and the rest of the PetSmart crew for helping me to start my new fish tank! Make sure you stop here if you’re looking for anything for your pet!”
10AM - 1PM 2 - 5PM
4401 Transit Rd #600, Williamsville“The staff were very friendly and helpful. My dog is not great around other animals, and was stressed out. But they were able to calm her down and vaccinate her.”
“The store smells like rubber and metal in a good way. It carries a feeling of the working man. Not the cheapest for tools belts paint or tractor parts but it sure beats buying something online that may or may not work for what you have to do.”
“Had an online order damaged upon pick up after Black Friday. Josh and John worked with me to get a new one in and honor the same price, including calling me when a replacement became available. Excellent customer service, I will be a returning customer.”