8:30AM - 3:30PM
2875 Union Rd Suite 28, Cheektowaga“This has been my bank of choice for about 10 years now. Some of the tellers know me by name, it feels really good to walk into a bank and have a sincere conversation with tellers who know and remember you. Michelle is the best employee and it makes my day to see her. I feel safe keeping my money with them, that they won't nickle and dime me, I have never had to argue with a service rep about an overdraft fee. They have even moved money from my savings to my checking when I was about to overdraft to cover my butt. I am writing this review because they just called me to tell me that they found someone attempting fraud on one of my accounts. That is how much attention they pay to protecting their customers. As long as i live in buffalo, i will bank with BSCU.”
“After putting up with bad service at another bank my 18 year old son stopped into ASB and in moments was treated to the best customer service banking experience. Well Done Alden State Bank”
9:30AM - 4:30PM
3234 Union Rd, Cheektowaga“I’ve been working with this bank for about two years and absolutely love it. I always feel very comfortable and recognized when I come in and very fast response times on any email questions I have. I always recommend them when someone is looking for a new bank.”
“I can’t stress enough how amazing this bank is and how great the ppl that work there. They truly live up to their standards and what they say they’re going to do is actually done”
“Just wanted to give a shout out to Nicole at branch 372 in Williamsville. About a month ago, I was having a terrible day. She was extremely kind and went out of her way to provide great customer service. Thank you, Nicole!”
“The staff is so friendly, and the gentlemen who always answers the phone is so polite. They answer any questions I have. Super friendly. Prefer coming here then a anywhere else !!”
9AM - 5PM
6485 S Transit Rd, Lockport“I had an amazing experience with Conerstone Federal Credit Union today thanks to Bonnie who worked with us. I went in to open a new account for my mother who was Neely immigrated to the country and did not realize how tedious the procress would be. Bonnie was kind, patient and extremely resourceful while assisting us. I couldn’t have asked for a better experience for my mother who is new to the country and already very anxious and u aware of the process. Bonnie left no stone unturned when we ran into hurdles and exhausted all avenues to resolve. Needless to say my mom was able to leave with here new account set up! Thanks Bonnie, patient and kind individuals like yourself are needed in the customer service field. Highly recommend this credit union.”
9AM - 4PM
5200 Main St, Williamsville“I've been a KeyBank member for nearly a decade, and couldn't be happier. We are highly involved on the commerical end of things, with Key holding a number of different accounts and services for our needs. We have developed a great relationship with this bank (ask for Don, he's the best), and they've been nothing but kind, patient, informative, understanding and helpful. Don't go anywhere else.”
9AM - 4PM
5793 S Transit Rd, Lockport“Came for the ATM.. this location is convenient and spacious. You can go inside for your banking. But it's so easy, to bank outside through their drive thru ports.”
9AM - 4PM
6850 Main St, Williamsville“Was in a bind and this branch helped me out big time when no other citizen branches were able. Amy took care of everything very well and quick for me and saved the day! Super appreciate this branch, I wish it were closer to my house.”
“This bank has really turned around this past year. Everyone is friendly and I actually enjoy going there. I don’t know what happened I see a few new people and some of the original staff -they all seem happier and it’s nice to see customer service back.”
“I went into the branch on Sheridan and Williamsville on March 30th with a bank check my 2 year old had colored all over. Sam and his manager Adam were incredibly helpful and kind in what was a very stressful situation for me. I am incredibly thankful for their efficient and thoughtful service!”
“Popped in for a visit in October 2023. The gentleman seated at the front desk (Caucasian, shaved head, looked to be late (?) 30s) was exceptionally friendly, greeted me upon my arrival as I made my way to the ATM (insert your card horizontally!), and made appropriate small talk when I approached him to talk about how responsive (and fabulous!) my HSBC USA relationship manager is. Unfortunately my relationship manager wasn't in that day, but then again, I hadn't made an appointment as this was an impromptu visit. Glad I made the slight detour in my drive from Toronto to Erie on this day to drop by this branch!”
“I visited this branch today to open a new business account and had the pleasure of working with Dante, the branch manager. Dante was incredibly helpful and made the process smooth and efficient. He took the time to explain all the different account options and answer all my questions thoroughly. I felt confident and supported throughout the entire process. Thanks to Dante's expertise, I was able to open the perfect account for my business needs.
If you're looking to open a new business account, I highly recommend visiting Key Bank and asking for Dante!”
9:00 AM - 9:00 PM
475 Crosspoint Pkwy, Getzville9AM - 4PM
740 Maple Rd, Williamsville“This M&T location is super convenient on the corner of North Forest and Maple. The drive-thru is a breeze, the entry is opened via your bank card off hours if you need to go inside to the ATM. The people inside the bank are friendly and helpful. Seldom more than a minute wait for the safe deposit box associate to attend to you. All good!”
9AM - 4PM
4237 Union Rd, Cheektowaga“I have been an M&T customer for almost 9 years and never had any issue with the bank or banking system. It's a nice bank that I will recommend to anyone.”
“Tracy Z, who is a member service representative was able to guide me through the process of applying for a loan that was 4% lower then the other bank. Western Division definitely has the great rates.”