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April 2024 by kelly cullen
Oil change was quick- and James is always very thorough, informative and polite.
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March 2024 by Cam G
Really great people to work with. Made my inspection, oil change and tire rotation, the most simple and affordable process. Can't recommend them enough, thanks guys!
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March 2024 by Michael Wilson
Great service and very knowledgeable
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March 2024 by Jennifer Smith
Great place for oil change & Inspection. Very friendly and nice.
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March 2024 by Bobbie Coyne
Worst customer service. I have been overcharged for an oil change here. My mom just went to have her inspection done. She’s 80 years old, they charged her and told her it didn’t pass because of the window tint. She has the exemption sticker clearly placed where it is supposed to be but evidently they weren’t trained enough to look for it. Still charged her for the “fail” that was a fail on their part not hers. She wanted to take it back but I told her to take it to a real inspection place that knew what they were doing.
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February 2024 by Burrell Jardin
Not bad, little slow and pricey but all and all good
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January 2024 by Eternity Alongi
Today, I undertook an inspection only to find out it was canceled due to the inspector's absence. To my surprise, upon driving through inclement weather to Oswego, I discovered there were eight inspectors available, including the manager who was on duty. It is disheartening when individuals fail to fulfill their professional responsibilities, potentially jeopardizing others' safety. I commend the Oswego location for their diligence in contrast to the shortcomings experienced elsewhere.
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January 2024 by Robert Goutermout
Fast and thorough will definitely go back for oil changes
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December 2023 by Alan Schwarz
The service was great very polite employees took no time at all for a oil and filter change
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December 2023 by Joel
4hr wait for 1 car ahead of me inspection. When I returned told my tint was too dark immediately. First words out dudes mouth. Thanks for wasting my time
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October 2023 by J DCA
Took my very clean car for inspection yesterday and after waiting for over two hours, I had to rush to the car wash and now may have to replace the mat. There were oil marks all over the place! The guy tried to cover a huge stain with paper but it didn't work since I found it. I want them to pay for it!!
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September 2023 by Keri Baldwin
Very quick and convenient, didn't try to sell us anything that we didn't want or need unlike Jiffy lube. We will definitely be returning customers. Thanks!
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August 2023 by Mallory Timpano
I went in for an inspection as this is one of the few valvolines in NY that offer it anymore. Arrived here after driving to 2 other valvolines that sent me to this location. I arrived at 3:30pm Sunday when the establishment closed at 4:30. I was denied an inspection even though they were still open for another hour and I could visibly see them inspecting another car. The woman told me the inspector was done with their last inspection at 4pm when it was only 3:30. Inspections only take like 15 minutes to complete. On top of that they wasted my time and the fat blonde women who handled me was rude and inconsiderate. Do not go here all they car about is getting their money.
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August 2023 by John Derrigo
I had my vehicle inspected there's only a couple Valvoline Service Centers in the area that do New York state inspections so my advice is get there before they open. I was there 15 minutes before opening and I was the fourth one in line for inspection takes about a half an hour per vehicle.
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August 2023 by Candy Man6971
On this last visit..to many workers and no order ..and the price..90.00 for a oil change...no Wonder why they offer a 50percent off coupon
