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“The owner of this shop and his family truly care about you as a individual. He’s always shown so much care for me as a customer. Just a truly nice individual. Super genuine.”
“Great people, selection, and prices. Air handling system is more than adequate and doesn’t leave that foggy environment found in lesser lounges. If you have any questions, the staff is more than happy to assist. You have to ask though, no one can read minds. The lounge and patio are always immaculately clean.”
“It is literally the biggest smoke shop or maybe one of the biggest smoke shop in America wow they have everything I’m saying literally everything it’s amazing and shocking”
“It's been my favorite place forever! They have everything there from pipes and bongs to air fresheners and tapestries. Prices are the best around town. Glass pieces are solid. Jan is a great guy, pleasant and helpful. And if you like the Dead, then you HAVE to go check out the store.”
“I visited this store for my 2nd time earlier today. Last time was a couple months ago. It's still the same. Amazing and friendly staff that are very helpful with anything you might need.”
“This place is awesome. The service is always accompanied with a smile and welcoming vibes. With a lot of places lacking customer relations now a days, this spot always gets my business. The atmosphere is good and I’ve never had a complaint with anything I’ve bought.”
“Not the greatest pipe selection. But they do have some quality standard options from Peterson, Savinelli and Missouri Meerschaum. Pipe tobacco is about the same. Not a huge selection, they some of the more popular tobaccos from Peterson, Mac Baren & GL Pease”
“Excellent customer service stopped by earlier and was looking for a cigar for my friends birthday as a gift and didn’t know much. The cashier was very polite and directed me to the perfect cigar for my friend and he loved it. Definitely making this my new shop they have all your wants and needs. Also willing to order products they don’t carry!!!”
“I’m from out of town, and needed something quick and not too expensive. The guys really helped me out and got me what I needed! Super friendly, lots of cool things to look at. Plus they have a fish! They even were able to refer me to a mechanic close by that worked out amazing! Highly recommended”
“I love this place. It's my go to spot to get the Daily Racing Form when I hear the thoroughbreds calling my name. It's also a great spot to pick up the occasional lottery ticket if I'm feeling lucky or if the urge strikes me to pick up a good cigar or two. The staff is always attentive and polite.”
“Been shopping here since Day 1 , Joey that does the morning shift is a great , friendly and is always down to help you find something or explain anything. Great place . Best selection.”
“Had an excellent discussion with the owner about politics in which we disagreed but it was super friendly, at which point I realized I forgot my credit card and he let me take the product and come back to pay later. Great guy.”
“They have the best prices and have everything you want it’s a great smoke shop and I recommend you guys coming in here. The only smoke shop I would com to from know on 10/10”
10AM - 5:30PM
804 S Crouse Ave, Syracuse
Tobacco Shops
“Sweet shop, only downfall that I found is when I found the shirts I wanted, I was told they don't sell shirts sized for big guys! To whom ever is managing all the marketing for down under, plz be advised im speaking for alot of us bigger folks, we'd love to buy your awesome products too.. 2x, 3x, 4x, 5x t-shirts n sweaters! Thanks in advance!”
“The woman working when I recently went in was very friendly, and went above and beyond to help me with my inquiries. I know a few people who visit this store regularly, and all recommended it to me. I was very satisfied with my purchase. Only reason for 4 stars is store is very small. But selection is decent for such a small place!!!!”
“I knew I should of just came right to this location. I called, and they were very thorough and so polite and nice.. I had such a terrible time today finding what I needed, wasting my time calling around and driving over 45 mins out of my way just for another smoke shop to tell me they had what I needed and then DIDNT !! But these ppl right here were such a MAJOR HELP TO ME!!! Provided everything that I NEEDED.. offered me so much and more!! … always looking out for their customers.. i was coming from Oswego and I knew I was making the BEST CHOICE going straight to them. They never let me down EVER, no matter what the situation is regarding !! They’re always there for their customers and so amazing at what they do!! They ACTUALLY HAVE EXPERIENCE AND KNOWWW WHAT THEY’RE talking about!!!!!! The #1 BESTTTT PLACE TO GO IN SYRACUSE AND THATS 100% correct !!!!!!”
“I like a business that greets you when you come through the door. I went in for my husband and was lost and the cashier immediately knew my confusion and helped me out. Customer service goes a long way with me and I appreciate this gentleman's service to the business and the community.”
“Not a smoker, but I've stopped by quite a few times with my other half who is and have constantly been impressed with both how friendly and customer service oriented the staff at this location is. Kudos to you guys! ?”
“Amazing life saving place right up the street. Their card machine was down so I was able to cashapp. I can't tell you how convenient that it. The puppy is a plus too!”
“Went here for the first time a couple days ago and was blown away by the low prices great place nice selection of quality shisha accessories good prices lowest I've paid anywhere most definitely a place to go to for all your hookah needs can't beat low prices on great quality products and friendly customer service deserves more than 5 stars”
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“Went into the shop and Enid was very helpful and had great product knowledge, she made it a nice overall experience. Would highly recommend this shop for all your smoke needs!”