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“I purchased sneakers for my birthday, however they weren't wide. Stopped in the store #2817 on Brewerton Rd tonight. The girl working was so helpful and pleasant. I really love your exchange policy. It was nice to see customer service at its best! Didn't get her name, but #319374 is her associate number.”
“Fleet Feet had been referred to me. I was greeted as I entered (not in a sales-pushy way) with interest as to why I came and what were the needs/concerns that I had; and was honest about the wait time, which turned out to be tailored for each person's benefit! Comprehensive attention by knowledge, caring associate who represented the company in the way that customer service should be delivered (esp. in today's day/age)! I am, 'my feet' (knees, bunion, shins) absolutely feel the relieving, supportive comfort with new purchase; game-changing experience, not just a sale, thank you.”
10AM - 7PM
4136 NY-31, Clay
Shoe Stores
“Cam was amazing and he knew just the right shoe I needed for mountain hiking. I went out hiking the next day and the Hoka Speedgoat 6 proved to be just as awesome as he described. He was very knowledgeable in hiking which helped tremendously!”
“Everyone in the store is extremely nice and inviting. They have tons of sizes of everything from formal wear to casual. I went in to buy a suit for a funeral and they really went the extra mile to make sure I had it when I needed it, which was ASAP. Prices are shockingly low and the quality/brands you won't find elsewhere. I am extremely impressed.”
“I work 7 days a week, suffering for 10 years from increased and often debilitating foot pain. Too busy to take time off to care for myself. When it became unbearable I made an appointment with Dr. Edelman. Best decision ever! X-ray and sonogram were done in house and a successful surgery within three weeks. Quick service. He completed disability paperwork immediately and provided excellent post surgical care.I have no more pain when walking, none, and can feel and move three toes that I couldn’t before.I hope to never need to return, but if I do I am positive that I can put my health in his care.”
“J Michael's is an excellent store with amazing customer service! I was treated like a family member while trying to buy new pair of running shoes and exploring new brands for my foot style. I highly recommend this gem. They have many great products including dressy shoes, casual, and clothing just to mention a few. Also a collection of sunglasses. Go check it out.”
“Amazing owner who came through in time for Christmas! Unfortunately, my son and I were defrauded by an impostor with a fake Instagram account that looks similar to Ambition. My son had been working odd jobs and saving for weeks for these shoes and when I called to check on the order I realized we sent money to a fraudulent account. Nick came up with a great solution and was even able to get my son his shoes shipped and arrived in time for Christmas. My son was beyond thrilled! So grateful for small business owners with fantastic customer service!”
“I absolutely love crocs and this location always has good deals. I went during a sale and was help by an outstanding associate, Kristina. She was informative and helpful. She answered all my questions and helped me pick out the best crocs for me. I highly recommend this location and if you need anything ask for Kristina.”
“I went in and they were semi busy. I was asked if I needed help almost immediately. When I was ready, they were more than willing to help. Found the right size, and the cashiers were really friendly. Overall fun atmosphere!!!”
“Just like TJ Maxx and the like but nicer stuff, well organized, great prices.Had a funny experience where I watched a man ask for a bag for 2 full-size suitcases. Like the size above carry-on and the largest in a set of 3. The clamshell type with 4 swivel wheels and handles that he used to wheel them up to the counter. He opened the larger one to put them together and tried to cram the medium one into it without unzipping the inside covers. The girl at the counter just kind of stood back because he was pissed she didn't have a bag big enough for his luggage. It was fun to watch karma get someone.”
“There was a possible active shooter in the mall tonight, and the Zumiez staff was nothing short of absolutely amazing. They were calm professional and extremely kind. These were young women and men that could have have been facing life threatening danger. They tried to protect customers by asking that they remained in the store while they were locking down. Even after it was all clear they had helped me find gifts for my family. This is not the first incident at the mall, many of the employees have been through multiple incidents like this. I hope the company knows how profoundly professional and kind these employees are. What true assets to the company these young women and men are. Your employees should get a raise and recognition!”
“It's not like it used to be when it was downtown cause when I went there and got like 4 pairs of shoes they gave me a deal but with new management they don't work with you”
“Found the perfect prom shoes to go with my daughter's dress and she was so happy! We also bought some slides that were on sale for my son that were Adidas and he loves them! The staff was super helpful and friendly and we will definitely go back.”
“Finish line a sneaker store; they sell athletic shoes for men and women from different vendors and athletic clothes as well. I recommend you visit and see the different styles. Thank you”
“Service was exceptional! We knew exactly what we were looking for and we described it to the guy working and he came out from the back with exactly what we described in the size we needed. Beyond great customer service from both employee’s working that evening and we will definitely be back!”
“Great selection of shoes for the entire family and reasonable prices. This is my go to place when shoes are needed.( Exceptions are athletic and specialty shoes.)Always my first stop.”
“Got my crocs from here (I think) , very happy with them, BUT they did not take the security tag off and I had to take it off with wire cutters at home, thought that was funny”
“Was purchasing some sneakers for my kids, the sales associate Rob was so helpful. He was knowledgeable, kind and patient with us. A great experience and we will continue to shop here!”
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“I'm not sure of his name, he was the older man working at the store, he was so great and very helpful. This was my first time buying steel/composite safety shoes so 'safe' to say I did not know anything. I also arrived in the store late but he helped me anyway guiding me to what would pass the requirements for a jobsite I was going to. He asked good questions about my type of work, time of year, uses and then measured my foot and walking pattern for the best shoe and accessories. I was in and out within about 20 minutes with shoes that I love and good soles to help my feet. I will highly recommend to anyone buying to go in person. Experience cannot be beat. Also I bought men shoes because the selection was better, they fit just fine.”