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December 2023 by Tallguy3708 L.
Bought a bed and spent thousands. Mattress collapsed after 9 years with a 10 year warranty. They asked for the paperwork (which I provided) and they said the mattress problem was a body impression and not covered. Two things. The mattress collapse was on the edge and no one sleeps hanging off the edge. Secondly, they informed me WITHOUT ACTUALLY LOOKING AT THE BED. Do yourself a favor go somewhere else. I now will file with BBB and NY state department of consumer affairs. Scam alert.
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November 2023 by Robert Schad
The salesperson was very knowledgeable about the mattress and products. I didn't feel pressure to buy anything that I didn't want.
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October 2023 by Victoria Hartmayer
I want to personally thank Meteo Mattress for helping me pick out a pillow. I have many physical disabilities and pain disorders. I haven’t been able to get any sleep lately regardless of my prescribed medication. I had an idea of what kind of pillow I wanted and left with what I could afford in comparison. Thank you so much!
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September 2023 by w Segal
Absolutely top notch salesperson. Super knowledgeable not pushy, Mark carried himself responsibly to educate so that we could make an informed decision for our situation. When following up with Gabe, he again was marvelous in questions that we had.
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July 2023 by Bead Cause Weave Care
Mr. Tracey was informative, patient and met all my needs. He allowed me ample time to test and retest mattresses. And got me in my price range of what I could afford etc. He was knowledgeable on all types and styles and didn't make me feel any pressure on the sale. My experience was the best I've had in years. Thank you.
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July 2023 by Beth Buck
My husband and I went into the store to check out the price of a new bed. Gabe was very helpful. He asked us questions about our sleeping habits and had us try a few mattresses. We narrowed it down in no time. Applied for zero percent loan and was out of the store in no time. The bed was delivered in less than a week. The guys removed the old mattress and set up the new adjustable frame quickly. The first nights sleep in our new bed was fabulous! It's so nice to wake feeling rested and ready for a new day. Thank you Metro Mattress
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July 2023 by Shalom Terefe
Spencer was great to work with. It is without a doubt that a quality mattress is an important investment, he took his time and answered all of our questions. He was patience and took us from mattress to mattress multiple times getting to know our preferences and was more than willing to do so. He was honest and fully transparent about everything. Happy with the outcome and excited to sleep on our new mattress.
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June 2023 by jordyn huss
Gabe was absolutely amazing at helping us find a mattress that was comfortable & affordable. We would highly recommend him to anyone looking for a mattress!
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June 2023 by Cindy Volino
Gabe was very knowledgeableand was a good listener...Excellent customer service.. Tomorrow we sleep better.Thank you Cabe..
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June 2023 by Katie Rounds
Gabe was knowledgeable and patient. He answered all of our questions, plus gave us a demonstration of how the mattress worked. We are happy to have done business with him.
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June 2023 by Mark Evans
We needed a basic twin mattress for a guest room. He showed us what he had and didn’t pressure us to buy something more expensive. In and out. Love it!
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May 2023 by Jenna Morgante
Will was extremely helpful in helping us pick out the best mattress for our needs! Pleasant to work with, very personable, knowledgeable, and made our experience a very positive one! We are excited for its delivery to our new cottage!
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May 2023 by Tracey Standish
Will was well informed, professional and very helpful. AND we have delivery in 2 days with removal of the old bedframe- very, very convenient!
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April 2023 by Emilee Todero
Sales rep Will was a big help in finding me a new mattress that suited my physical needs as well as my financial ones. He was very knowledgeable on the offerings they carried and their financing options. He carried on good conversation with myself and my grandmother and was realistic and honest when we had questions or concerns. The delivery team was prompt, friendly, and efficent. Thank you Will & Metro Team!
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April 2023 by Mary Hewitt
Great experience. Gabe was very helpful. I am happy because I left purchasing a new mattress. I just had my new mattress delivered. The service was great. The young men that did the delivery were very polite and friendly.
