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June 2023 by Brett Monica
Called and talked to John. I told him what I was looking for. Asked him a few questions he answered all of my questions but one. He told me he would research for the answer and call me back. He called me back in several minutes with the answer. I drove there and He showed me what I was looking for and how much. I made the purchase and can't wait to use my new mattress/box spring. 3rd purchase here and have been very satisfied with the purchase and the customer service. I highly recommend them. Thank You. John and Gene
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March 2023 by Kellie Brauchle
We had a very pleasant experience buying a mattress. Gene was very helpful and informative. He answered all our questions. He was even able to coordinate a delivery that worked with our busy schedules.Our mattress was delivered first thing this morning. Set up was quick and efficient.Added bonus that the mattress is made right in Syracuse!
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April 2021 by Chessie Gilbert
Will return whenever someone in my family needs a new mattress.Purchased a queen set on Sunday, picked it up Tuesday!! Delivery is an option but we didn't require it.Had a great first night's sleep.Gene took the time to show us the features about the different mattress styles they make right here in Syracuse.Will be recommending this store to friends and family.
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April 2021 by Kadie Mcbride
Poor quality. I bought a king size mattress and box spring not even 3 months later. Its sagging and worn out. Mind you for someone who weighs 132 and 180 this shouldn't happen so fast. Then we get told to bad what a rip off
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April 2021 by Hal Jordan
Great service and staff. The whole process was hassle free and the staff member on site was very friendly and not pushy, but very informative. I will be back in the future for my mattress needs.Edit: 2 years later still enjoying my mattress.
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April 2021 by Marty Sanchez
The gentleman was very helpful and pleasant. The quality of mattresses is great and made in Syracuse.
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April 2021 by Cindi Comins
Great American made, reasonable prices. No high pressure gimmicks. Made right here on Erie Blvd.
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April 2020 by Patti or Tim McGuire
We bought a futon here several years ago on a friend's advice and can not he happier with it. Guests comment on the comfort and it seems to stay new for years.Today, on the advice of a neighbor, we went back to get a mattress. What a change from the yakety-yak, constant pressure to buy we got from the big store we bought our last mattress from. What we got was expert (his family has made mattresses in Syracuse for decades) understandable advice on the features of each mattress. Our selection was not hurried, the price was excellent and the delivery will be next Tuesday. Our old mattress and box springs will be taken and go to a recycle center.What more could you ask for. Supporting a local company, great quality, price, service, and recycling of your old mattress and box springs. We will be back for our next purchase.
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April 2020 by xLttPx
Ordered a queen mattress and a box spring. I was told the delivery drivers would remove my old mattress and set up the new one. They did neither. They showed up a half an hour before they were supposed to thankfully I was home from work. The older gentleman asked me to help him bring my mattress and box spring out to the truck. He grabbed the Box with the frame and walked inside. The gentleman in the truck had me take both queen mattresses out of the truck and walk them into my house. The older gentleman walks out and says I guess that's it huh. I look inside and noticed that he never set up the frame, he never even took the mattresses out of the plastic and he never set my bed up the other guy never even left the truck. Then I noticed the box spring was wrong. So I basically paid money to move my own bed out of my apartment into a truck move another bad into my house and have no frame set up.
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April 2020 by Sheridan Babikian
I cant complain about the service and the staff, however I am going to complain about the absolutely worst mattress I have ever slept on. I purchased a Camillus firm mattress. within 2 months the mattress had visible depressions in it on both sides and in the middle it felt like there was a board running the full length of the mattress. I contacted the store and they took it back and I upgraded to the next firmer model which was their Cicero for an additional $ 255. Now the new one we got has done the same thing and we wake up repeatedly during the night from neck, back, shoulder and hip pain. The one thing that sold me on their mattresses is the fact that you can flip them over which you cant do with most mattresses today. However this does not seem to help. So now Im in for $755 and still cant get a decent nights sleep. They warranty their mattress for 10 years which is awesome but I don`t think I want to invest more money into another of their products for fear I will just experience more of the same .
