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“Scheduled an appointment to upgrade my iPhone X to a 15Pro. Arrived 10 minutes early and was immediately helped by Kenzie. She quickly got the phone I wanted (to begin the mirroring process) and told us about the discount for accessories. We continued to shop for a new case, screen protector and wireless charger. She expertly answered my questions (after reading multiple reviews on the phone I selected) . She also assisted with a question about my iPad’s mail issue.
My experience from start to finish was excellent! I recommend Kenzie (or Dan, the manager) for any of your cell phone or Verizon needs.”
“Ryan was awesome to deal with . He went out of his way to make it happen for us we both got new phones and couldn't ask for a better personality. Also a big shout out to the central square store for making our experience awesome . Thank you again to Ryan and Anthony.”
9:30AM - 7PM
335 S Salina St, Syracuse
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“Very large selection of New and Used cell phones and cell phones repair great Verizon plans 1st 3 months of service are free excellent deals and excellent customer service support too ? ? ? ? ? ?”
8:30AM - 4:30PM
980 James St Suite 201, Syracuse
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“I had New Vision internet installed this morning, everything is great. The installer Quin was great, very Profesional, showed me the app to see what was connected. THANK YOU”
“He put my mind at ease, I had dropped my phone, the screen had some cracks in it. It also was doing some weird things with dimming the screen. He had told me it was because of the cracks that it was doing that.
I have insurance on it, they came right to my house to fix it. It was fixed in like 5 minutes!”
“I loved the intimate atmosphere of this restaurant, in a historic Syracuse building. The menu was diverse and included a vegan option (I understand their menu changes, but it seemed there was something for everyone from the choices presented). The beer and wine list was small, but also with a good range of options (no spirits due to location close to a church as per NYS law). Our appetizer and entrees arrived very quickly and our waiter was pleasant, professional, and attentive. The food was excellent with one exception- both of us noted that our food was not completely hot when it arrived. It was warmish. I ordered chicken bibimap, which could not really be re-heated because of the mix of fresh ingredients. Nonetheless it was delicious. I thought the prices were very fair for the quality of the food. The other cold factor was the restaurant itself. It was on the chilly side. I am naturally always cold, but I noticed a few other diners wearing their jackets throughout dinner, as I did. So turn up the temperature on all fronts and this would have been a 5/5 experience!”
“Great experience and customer service at this Verizon location! Mayla R. helped me with a new installation of a screen protector and was able to modify my monthly bill saving me $$$ for a service I wasn’t using! I highly recommend this store and ask for Mayla or Connor!! They are fantastic!”
“Took my sister to get a new iPhone as hers was very old.
Joey helped us through the whole process.
He was very knowledgeable and professional. He worked hard to get her the best deal. And he helped get her data and information from her very old iPhone to her new iPhone.
I was so impressed by his ability and service that I will be going back to get my own phone at the end of the month.”
“I worked with Stephanie R. In your Erie Blvd location and she was amazing! I needed help and she made it work with my situation! Keep up the great work Stephanie, you are wonderful. I'll always be a customer because of her.”
“Erin is AMAMMMMAZING! Give her a raise & new title to Store manager. She is everything a company needs! Thank you sooo much and for being very patient with me. Love my new watch!”
“The young man was great syncing my new phone and patiently listened to me babbling on. He was patient with the customer ahead of me. I appreciate his manner and good service. Thank you!”
“So I'm sitting here at boost Mobile and I am writing a review based upon customer service that I had got given to me from an employee and their manager which was very very well satisfied at the end of the day it was great amazing customer service awesome.Butternut st Syracuse NY”
“Byron is the goat!! Go see him he actually saved me from making a mistake on picking a phone out. I was going to go with cheap and he explained and compared the phone asking what I used. I went with the pro plus 16 from the 14 max great choice. Thanks a lot”
“Our bearded customer service guy, was absolutely amazing. We made an appointment and was talen right away. It was Christmas Eve. He had me and my 2 kids laughing so hard the while time but he was also super professional. We teased my kids that we were getting them flip phones, it was hilarious ?. He processed my order and got us in and out in less than 30 min. Fastest phone upgrade I've ever experienced!”
“Thank you Andrea for sitting with me to figure out my dad’s flip phone. It was no easy task but you did it. He’s so happy to have his phone and tablet working again. Thank you for your patience with us. Kevin helped too!”
“Towards the end of November, my SIM card stopped working and I had no 5G or texting ability on my iPhone 12. came to the mall today and Don, the manager, fixed it in under 15 minutes. Amazing service! And the SIM replacement was free with no charges. Thank you so much Don, for helping me <3”
“The customer service in the Erie Blvd location is great. If they can't help you they will at least put you in touch with the person who can. They are quick so you're not waiting forever to do what you came there to take care of”
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“The staff was very friendly and knowledgeable. They helped me get a phone I purchased elsewhere back into service. They even provided a new sim card. Very quick and no charge. I was very happy and would highly recommend them.”