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February 2024 by Walter Edwin Vanderzee Jr
Always great service as long as you stay humble and have patience
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September 2023 by Nathan Gursky
Because I am quite careless, I tend to break my phone more often than the average person. Due to this, I have frequented every Cricket store in the CNY area. I went in on 9/22 to replace yet another phone. The guys working were fantastic. I have never felt so UNpressured in a store. They did not try to upsell me at all and were extremely accommodating (perhaps they sensed I knew what I wanted as I am quite routined now). I feel awful but I do not remember their names... sorry guys! But I am confident I will be back soon enough.
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April 2023 by tigger13090
Much better service then the mall store ... thanks!
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December 2022 by Brittany Loughney roach
The manager Jazmin is very delightful and intelligent with phones. She helped me so much will be returning!
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December 2022 by katie sperry
Jazmin Handy is the manager of the cricket store in Cicero. She went above and beyond to help me and to assure my satisfaction with the service and my new phone. Jazmin helped me set everything i need from my old phone to my new one. She is pleasant and never complained once. Very professional but also makes you feel comfortable in her store. I recommend seeing her with any issues you may have, or to even switch to cricket. I switched over today!
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December 2022 by Vianca Serrano
Jazmin was an amazing help today, very polite and caring. Thank you for everything you did for me today!!!
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November 2022 by Nathaniel Kolb
If I could do no stars at all, I would in a heartbeat. I bought a Bluetooth speaker about almost a month ago and just to find out it's not returnable. Literally was an overpriced speaker that wasn't even loud. Next thing, the thing no longer worked. Do NOT BUY FROM THERE, it's nothing but a scam. All the money I spent on this is down the drain, I'm not happy.
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November 2022 by Stacey Burns
Jasmine went above and beyond! She is excellent and recommend asking for her if you stop in! Great service, start to finish!
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July 2022 by Sharon Lecher
If I could give zero stars I would. I had an awful experience at this store. Came to switch over 4 phones to then and ending up leaving spending more than I was told when I confirmed multiple times the price of everything, one of the phones isn’t even in service and when we tried to go back to get the problem fixed the store was closed way earlier then the sign says. I spent 4 hours in this store trying to switch 4 lines then we had to go and spent another 2 hours at a different cricket to get the one phone turned on because it had no service!! Completely a terrible experience and will not be coming to this cricket again!
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March 2022 by Teressa Guadalupe
I am so happy with my iPhone 11. I had a very good experience with JAZMIN. She is very welcoming and she has amazing customer service. I recommend anyone who’s is lookin for a phone to go see her, you will be happy. Thank you cricket wireless for your services and for your wonderful employee.
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February 2022 by Chris Cassano
Sales associate Jazmin was awesome no pressure to buy very knowledgeable of the product an definitely a great asset to your store thanks Jazmin for everything keep up the great smile I definitely will return to this location for excellent service.
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October 2021 by Michelle Whalen
Very clean and welcoming! Customer service is awesome!!
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October 2021 by Heather Katura
Great customer service.
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October 2021 by Terri Kain
Jaz is awesome she helps me everything I come in!
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October 2021 by Tim Sullivan
Excellent service very pleasant
