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“Amy and team could not have been more helpful! I received a suspicious amount from Apple and was contacted right away from Money Federal Credit Union. Not only were they extremely helpful but they were very patient while I investigated the charge. I absolutely love the service and the above and beyond care and attention to detail provided by Amy.Thank you to the entire team! You guys rock!”
“I have been banking here for over 35 years. I have used their services for auto loans and personal loans. The staff is always kind and helpful and Patient with me. I call almost daily for assistance and each time I am greeted with a friendly voice.”
“For the past twenty years I've been doing business with Visions Federal Credit Union in Binghamton and N. Syracuse & can honestly say that I have never had a bad experience. There friendly 1st. class staff is always well informed, rates are very fair & the places are spotlessly clean.”
“Welcoming staff and fantastic tellers who are always professional, courteous and efficient. Lobby is always clean with minimal wait times. Shared branch banking is easy and hassle free. Thank you all so much for all your hard work!”
“I set up an appointment online to open an account. The day I arrived, the clerk quickly checked me in, and I met with the manager who set up my account. The whole process was less than a half hour. Much of my family uses AmeriCu and I learned that they have MULTIPLE ATMs you can use that are affiliated through a cooperative program throughout the country. So even if this one is closed, I have a list of places I can go to withdraw cash if needed. I'm satisfied with the service I had.”
“I find the North Syracuse Branch to be excellent! The people there are friendly and knowledgeable. They answered my questions with courtesy and privacy. They offer suggestions on how to handle different situations. I have been with S.E.C.N.Y. for years.”
“Atm fees can get expensive as there are not that many ballpoint or empower atms in the area. But they are excellent if you are looking for a loan or debit card account.”
“Nice atmosphere with kind people working there. I was able to open an account quickly and smoothly. Having my card printed on site was new to me and something I appreciated. Much better experience than my old bank. Caitlin helped me open an account and was very kind and knowledgeable. Great experience!”
“Good servicesHelpful and friendly staffEverything is availableLoved the coin exchange machinesBut they need to have a mortgage specialist on site!! So we don't have to call or use virtual meetings.”
“shoutout to a handful of folks here for always making my life easier. Susanne G has taken care of me more times than I can count and continues to be of great service to me and my family, had she not done what she did for me I would have terminated my membership with empower after 15 years.”
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“So far so good. They have a lot of great products to offer their members, which is why we switched to them. Getting help and assistance setting up our accounts and services have been great so far. We had a couple problems, but they were all very nice and proactive in getting everything fixed and figured out. In today's world, it's refreshing to have people that try and care about helping you.”