CountryMax in Cicero is highly praised for its friendly and helpful staff, especially the store manager Charlie and pet manager Dia, who have made a lasting positive impression on customers. Customers appreciate the quick and courteous service, whether they are shopping for pet supplies, horse feed, or hay. The staff are knowledgeable and go out of their way to assist, with some employees even personally fetching items from other stores to ensure customers get what they need. Propane services are also available at this location, with inexpensive cylinder refills and friendly, fast service from staff who know their job well. Many customers have had frustrating experiences at other locations, but the Cicero store has changed their opinions through exceptional customer service. Customers feel heard, valued, and appreciated when they visit. The staff's grace, compassion, and dedication stand out, making it a favorite shopping destination for pet owners with a variety of animals, including ferrets, horses, goats, dogs, and reptiles. Overall, the team at the Cicero CountryMax is recognized for their hard work, kindness, and professionalism, making every visit a positive experience.
Cute pet and garden store. Friendly staff that are eager to get you what you need.
May 2024
Always find more than what I went there for... and usually buy it.
May 2024
Not all locations sell Propane, but the Cicero location does.Propane cylinder refills are inexpensive. Friendly and fast service. These folks know what they are doing.