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October 2023 by Roadrunner James
Bought both of my snakes cali king and corn from them. Very friendly and knowledgable . I bought a sand boa that I wasn’t happy with and was able exchange her for the cali king after a week of owning her. Thank you Kim!
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August 2023 by Robert Eaton
The story was pretty good, organization is not their specialty. And keeping the place presentable for the customer experience doesn't seem like a priority. they had a nice supply of everything, staff was friendly!
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August 2023 by Stacy K.
If I could give this so called exotic pet store a zero star review because that is what it deserves. Living conditions for the poor animals are atrocious. Cages for birds are dirty, to small and no enrichment toys for them. Birds get stressed and do self harm. They need to be happy. Some of the birds are being boarded by customers. I would not let them take care of a maggot let alone one of my bird babies. The fresh water tanks with frogs in it had dead frogs. No humidity, water bowl or UVB on the chameleons. A couple struggling to shed due to lack of humidity. No UVB on the poor Bearded Dragons. They looked stressed and one had a sore on the top of its nose. Water bowls were way to small for them to soak and one looks very thin. Tortoise enclosure was dirty and small. Torts should not be housed in and see through enclosure. The large bunny's cage was disgusting and way to small for a small bunny let alone a bunny of that size. A lot of the animals are marked not for sale. Store pets!!! I hope they are not breeding them because the way these poor animals are kept would not produce healthy babies. The over all store was dirty, smelled awful and made me sad for the animals. People think they are saving animals from places like this when they buy them but they are making so they can keep the doors open and buy more animals to sell. Please do not purchase anything from this place. It's just awful!
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July 2023 by Left Field Ferrets - Left Field Ferret Rescuer1
Owner/operator is great and clearly cares for the animals here.I purchased my now trained ESA-Ferret (Cookie Monster), from this place.6 plus yrs later she is still my baby.I love visiting and on occasion purchasing from this establishment.☆ ☆ ☆ ☆ ☆ ☆ ☆ ☆ ☆ ☆ rate ♥️
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June 2023 by Christopher Reed
This place means it when they say, "Exotic Pets!" From venomous arachnids and bugs, to unusual species of lizard and frogs. They even have many animals that aren't for sale, because the proprietor is passionate about this. That's always a recipe for success! What a great place to stop by and get pet supplies and equipment that usually isn't offered by chain per stores.
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June 2023 by Josh Frank
They have some exotic birds, reptiles, ferrets, and other rodents. The place is dirty and not well decorated. That said, prices seem fair and they are one of the very few exotic pet stores in the area.
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June 2023 by Chris Winter
We purchased a Bearded Dragon recently from this store and the staff were friendly and knowledgeable. Our little friend got backed up from a meal that was a little too big. They recommended a trick to help it p*** and it is back to eating like normal. I sought advice the day before at Petsmart because Acks was closed and they didn’t even understand my question. Very grateful for them and recommend them very much over chain stores.
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May 2023 by Rob
So I like Ack's they have a decent selection of pets you may not see elsewhere. The problem is it's just way too small for all the people in there. Definitely don't go on a Saturday. Or do go if you like wall to wall people who am I to judge.
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May 2023 by Christopher Vitale
Hi Carl! Awesome to see you are doing what you love! Hoping to stop by with the kids this summer; they need a lizard.Text me sometime!six-one-seven-ate-tree-tree-5-ate-ate-uno
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March 2023 by Jenny Lynn Atkins
Carl always has my needs for my pets for many years now from their food to accessories. He also has an array of animals/exotic of all kinds that would love a peaceful, caring home. His employee is very knowledgeable, & ever so friendly!!! They also carry crystals,quarts,& skulls form various locations. It's a must go-to if you have pets...Love this place!!!
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February 2023 by Tess Nicole
All the staff are knowledgeable and friendly. They will answer all your questions, no matter how many you have. If your husband sent you to pick up some weird bugs and you can’t remember what kind but you know it was for the crested gecko, well, they knew exactly what I was talking about and I brought home the right thing. They take back rescues and I have adopted ‘unwanted pets’ from them before. We’ve also purchased pets from Ack’s, they were healthy and great additions to our family. They have also let us have some of their used items, like when other customers drop off their old tanks or cages. We will definitely keep going to Ack’s!
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December 2022 by Andrew G.
I have tree frogs, a Pac-Man frog, and crested gecko, all from here and all healthy, go to spot for feeder insects and staff is knowledgeable, wpuld recommend
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December 2022 by Carolynn Turner
We found this place on a whim one day and have been making the 45 min drive at least once a month. Colin is super friendly and very knowledgeable of all the animals and products. My boys love going here! Highly recommend
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November 2022 by Maebeth Doud
I love going here the staff are helpful and informative on the pets they have there and have helped a great deal. We have three snakes and two lizards and we have always found what we needed there
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November 2022 by Michael Williamson
Carl and Kim and Collin are the best. All super knowledgeable and more than willing to help out if you have any questions. Love this shop. Been going here for years and love it. Birds, reptiles, and invertebrates and some small furry pets. Definitely suggest checking their shop out if you haven't already
