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August 2023 by Reader
We have a lot of ppl in our family who have accounts hereBest bankWe left diff banks and are with chase for yearsThey have a great security system better then other banksDefiantly 10*
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April 2023 by S S
Horrible customer serviceNo one seem toCare about customer service from manager to employees.No empathy no care for anything.Just horrible experience.
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March 2023 by Shahana Shirazi
Horrible customer serviceNo one seem toCare about customer service from manager to employees.No empathy no care for anything.Just horrible experience.
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March 2023 by Shahana S.
0Horrible service Came toCloseAccount my momPassed away. It was closed they toldMe. But got my statement had the fee again and notClosed .Came to branch again they were busy to see me only one person helping on floor.Than called and was toldHave to comeBack With license. CameAgain toClose account has to wait again and wait again.No one picks upphone. Horrible horribleCustomer service.I would give zero forCustomer service.It took them almost hour and half to close a simple checkingAccount with no balance.Manager has notAuthority to override even a $1 fee.Such a large bank but no idea on how to treat customer.
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October 2022 by Mendi FLEISCHER
Long waiting time good service
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August 2022 by Luigi Ramos
(Translated by Google) Personally, it was a very friendly, fast and efficient service, they resolved all my doubts, very very satisfied with the service(Original)En lo personal, fue un servicio muy amable, rápido y eficiente, me resolvieron todas las dudas, muy muy satisfecho con el servicio
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April 2022 by Eva Almeida
After the pandemic, the attention is inefficient, to speak with an assistant I have to make an appointment, they only ask for the phone number and never call to make the appointment.
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November 2021 by Lolita M.
Awful. Ghastly. Horrendous! For a high traffic area, perhaps the place should be serviced and staffed accordingly. ATMS are almost always out of order. Because of the volume during the day there should be a person working the drive through at all times and not bouncing back and forth between the window and the teller desk. This branch specifically needs to work on optimization of customer service because the way they operate leaves everyone dissatisfied.
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May 2020 by Toras Moshe
Really nice people always with a smile.
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August 2018 by T O N Y SM
Waiting time seems too long to me
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June 2018 by david Haay
Very bad attitudes in customer service
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April 2018 by Ken S.
this is the worst branch i've been to so far. just general disorganization. i wrote my name on the list like i was asked to when i came in, only to have people just walk in and jump ahead of me. it took me 15 min before i realized they were just helping people without looking at the list sitting on the counter. even after grabbing someone, i got passed around for a relatively simple question. just overall incompetence.
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September 2017 by Sergey Blashkov
Nice location with ATM outside.
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September 2017 by Azriel Sarmag
Tiempo de espera me parece demasiado
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February 2017 by Anton P.
Nightmarish service, inconsistent advice and wasteful policies. Wasted few hours of my time after this bank confirmed and reconfirmed over the phone that a credit card bill could be paid by cash in person just to be told - after waiting in line TWICE - that no, it can't. Bank manager doesn't speak or comprehend English well enough. These huge banks are great if you have 8 digits to invest, if you have less then that - stay away.
