9AM - 5PM
388 NY-59, Nyack“I recently had the pleasure of working with Sandra Alvarez, a mortgage officer at Trustco, and I cannot express enough how impressed I am with her professionalism, expertise, and dedication. From the moment I walked into Trustco seeking guidance on securing a mortgage, Sandra greeted me with a warm smile and a genuine eagerness to assist.Sandra's depth of knowledge in the mortgage industry became immediately evident as she guided me through the entire process with clarity and precision. She took the time to patiently explain each step, ensuring I fully understood the implications and options available to me. Her attention to detail and willingness to address any questions or concerns I had instilled a sense of confidence in me that I was in capable hands.What truly sets Sandra apart is her unwavering commitment to her clients. She went above and beyond to explore various mortgage options tailored to my specific needs and financial situation, ultimately helping me secure a mortgage that exceeded my expectations. Throughout the process, Sandra demonstrated a remarkable level of professionalism and integrity, always prioritizing my best interests above all else.Beyond her exceptional skills as a mortgage officer, Sandra's friendly demeanor and approachable nature made the entire experience enjoyable and stress-free. Her genuine passion for helping others achieve their homeownership dreams is truly inspiring and sets a high standard for excellence in the industry.In conclusion, I cannot recommend Sandra Alvarez at Trustco highly enough for anyone in need of mortgage assistance. Her outstanding service, expertise, and dedication make her a true asset to Trustco, and I am grateful for the opportunity to have worked with her. If you're looking for a mortgage officer who will go above and beyond to ensure your needs are met, look no further than Sandra Alvarez. She is simply the best!Additionally, I firmly believe that Sandra deserves recognition for her exceptional performance and contributions to Trustco. Her outstanding work ethic and dedication to client satisfaction undoubtedly warrant a raise and promotion within the company. Trustco would greatly benefit from retaining such a talented and dedicated professional like Sandra, and I wholeheartedly support her advancement within the organization.”
9 - 11AM 11:30AM - 4PM
385 N Franklin Tpke, Ramsey“I recently completed a HELOC with Nash Soliman. Nash made the entire process seamless. He was always available and with me every step of the way. Nash always answered any questions I had and he was also able to expedite my closing. I would highly recommend Trustco Bank and Nash out of the Ramsey branch for any of your banking needs.”
8:30AM - 5PM
375 NJ-17, Ridgewood“I have been using Freedom Bank's Ridgewood branch for years now and considering the amount of business that I do with the numerous accounts that I hold, Jamil, Mo, and Jasmine do an impeccable job of providing stellar service every time. They are always available to help, communicate very effectively with me regarding anything needed on the accounts as well as going above and beyond to be sure I am completely satisfied with the way my accounts are being handled. Would highly recommend this team and branch to anyone!R. Rizzo”
“Andre Francois helped me so seamlessly with a personal loan. The whole process was finished in its entirety within 1 day, and all over the phone. Andre was very easily accessible and helped me with any questions I had, guiding me in the right direction. This is not the first time I’ve used PCU, and I’ve recommended them to multiple people. I will continue to use this branch specifically and continue to recommend.”
“I have nothing but good things to say about banking with OB&T! The online platform is very user friendly and I always get a very quick response from the amazing staff whenever I do have questions!”
9AM - 4PM
32 N Main St, New City“I recently had the pleasure of interacting with Miriam Aidoo, a customer service representative at Apple Bank in New City, and it was an exceptional experience. She showed unparalleled professionalism and patience resolving my concerns with efficiency and courtesy. I am truly impressed and grateful for such a positive banking experience.”
9:00 AM - 5:00 PM
67 Lafayette Ave, Suffern“I had a great experience at Chase bank in Suffern downtown. Carmen helped solve a problem one of my employee's was having with the bank. She was very patient and solved what was a huge worry to him. Carmen was excellent to deal with. I highly recommend and thank her for her time.”
“I appreciate the service at the valley branch located in Westwood. Christopher wise always greets customers with a smile and goes above and beyond to help me with any issues. Alejandro, the manager, helps when I cannot explain my issues clearly to the bankers. I am very glad there is someone who can help with other languages. Tim and Dawn the other bankers are very nice and are always eager to help with any issues.”
9AM - 5PM
217 Rock Rd, Glen Rock“Elise Higgins did an OUTSTANDING job helping me and my mother with her accounts at Blue Foundry Bank. She was very informed about bank procedure and documentation, and was extremely courteous. Elise is the most informed officer I have dealt with at the bank.”
10AM - 4PM
211 Old Tappan Rd, Old Tappan“I had a fantastic experience at the Bank of America branch in Old Tappan, NJ. Emily's exceptional service stood out as she went above and beyond to assist me. Her sweetness and kindness made the visit enjoyable. Kudos to Greg, the branch manager, who was also great and helpful. I truly appreciate their outstanding customer service.”
8:30AM - 5PM
380 NJ-17 #4, Mahwah“Friendly and welcoming branch; always greeted when you walk in, doesn't matter if you are a customer or not!You do not have to wait on line and then stand on the other side of a tall counter like most banks, instead you are welcomed to a private area where you get to sit comfortably in a chair by the representative.The manager is always available to the customer; it is like the bank relationship of years ago, they get to know the customer - to cultivate a personal and warm experience.”
“1st Commerce Bank of Closter, NJ is fortunate to have Jawan as an employee. Jawan is such an asset as he is knowledgeable, professional and always goes above and beyond to be helpful. When I have a question or issue, he is responsive to provide information and a resolve and does so in a timely manner.”
9AM - 5PM
4 E Ramapo Ave, Mahwah“Catherine Lackner in the Blue Foundry, Mahwah, NJ branch was very helpful with assisting me with my account.All the Employees are always very friendly and helpful and professional. I highly recommend Blue Foundry Bank.”
“If you're looking for a local bank, look no further! Very warm and welcoming, Joe the bank's manager is super friendly and seems to genuinely care. Highly recommend!”
9AM - 4PM
135 Main St, Nyack“I’m the manager of all gas welding supply and we come here for our deposits Sanjay is a huge help makes the process quick and easyHighly recommend opening an account here”
Open 24 hours
255 Lafayette Ave, Suffern“Looking at a local bank in Rockland County to do some banking with great rates, I’m so glad we stopped in to the Palisades Credit Union. We dealt with Ellen Brooks who is top tier in the banking world! She was professional, gave an accurate timeline on what to expect and made our process pain free. It’s a small & clean branch with helpful people. It’s important to feel good about where you bank and offers different services and this bank checks off all the boxes.I definitely recommend this bank!”
“Excellent service above par provided by Kathleen Light.As a Chase Private Client account holder and realtor I am always on the run.Kathleen went above and beyond to provide me with resolution and with a follow up call the very next morning.You can’t get better than that.”
9AM - 5PM
154 NY-59, Monsey“Ayri helped me in opening my Wells Fargo account. He was incredibly helpful and efficient, and I was able to get my account set up quickly and easily.I would highly recommend Ayri to anyone who is looking for assistance with opening a Wells Fargo account. He is a true asset to the Wells Fargo team.Thank you again for your help, Ayri.”
“3 stars for this branch, 5 STARS to Amira White a banker at this location. I have been requesting a new debit for about 3 months now and 3 separate occasions. Each visit was always the same. Go in, receive the temp card (which expires after 30 days) and wait “5-6 business days” for the official card to come. However, the card would never arrive and there was no way of tracking/ proof of delivery. I came back twice after that, each time asking if there was a way the bank was able to send a card with a tracking number, both times I was told there was nothing to do. Fast forward almost 3 months and 3 visits later... still no card... I went back into the branch with intentions of closing the account. I felt helpless, at this point, I had multiple of my account that were on auto pay “late” because of the expiration on temp cards. Not to mention having to take a flight in 2 weeks. That’s when I met with AMIRA WHITE. From the time she met with me she was extremely professional and empathetic. I had NOT told her my plans of canceling the account, I also did NOT ask if she was able to track the card because the prev bankers advised there was not. Ms Amira White took the initiative and offered me next shipping WITH A TRACKING # and even walked me to the atm to make sure the temp card was working (it’s the small things that count, none of the other banker did that). She also called me the next day to make sure I received the card. She went above and beyond without even knowing entirely what was going going on NOR that I was planning to close the account. It’s people like her that make the world go round. This woman deserves a raise!”
“We have a lot of ppl in our family who have accounts hereBest bankWe left diff banks and are with chase for yearsThey have a great security system better then other banksDefiantly 10*”