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March 2024 by yitzchok hirsch
24 hour reliable work
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February 2024 by Todd the gamer
delivery is consistent but they seem to have a tendency to hold packages until the scheduled delivery day of no reason when no other carrier does this.
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January 2024 by Nora Greene
Great,fast service
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December 2023 by Reviewer Guy
Super helpful and very nice!
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November 2023 by Valerie Spring
Excellent service!I have never encountered a disagreeable worker here. Each time I go there, they are always friendly, smiling, helpful, and efficient.They should give a course to other retail clerks!!
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November 2023 by ALBERSON D
The person in charge of UPS took the wrong address and it was necessary to get to the warehouse, which is far from everything and close to nothing, an hour away. No one took responsibility. The place is difficult to find hidden in the swamp. You leave the vehicle outside and enter through the warehouse parking lot. You open the door and there is someone who assists you.
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November 2023 by Hill
The facility opens at 10am and closes at noon for lunch.The staff member was polite and helpful. He made the process easy.
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November 2023 by Honie
Great service. Thank you guys and happy holidays!
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November 2023 by Christopher Amiaga
There is a shift change between 12:00pm-1:00pm and unfortunately, no overlap. It's not a lunchbreak.It was the best 5 years of my 32 years at UPS to be a part of this facility. I truly enjoyed working there for that time.
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October 2023 by Danielle Miliano
Most fast and convenient process ever experienced for my returns! I previously lived in Dutchess County and made my returns at that store location. No problems there really but long wait times for sure. I could see a pretty decent line close to the door at Chester Location and won't even huff and puff about how little of time I have to do this because I know the line will fly by in a blink of an eye! Great location in so many aspects! Extremely friendly staff too which is a plus!
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June 2023 by HG Retsucat
Always friendly staff.
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June 2023 by Christina Perez
The workers at this UPS in Chester is absolutely terrible, unethical, and blatantly rude. I had a delivery that I was present for, the delivery driver knocked once really hard on my door, and when I came to meet him outside, he was almost to his truck. I was screaming and yelling to get his attention. He looked at me and then drove off. When I called to ask to have him come back because he was still in my area I was given the runaround, told I was going to be called back multiple times, and never was. They told me he would re-deliver it to my house, and they took it upon themselves to redirect it to a store that is not even in my town very unprofessional very inconvenient.
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February 2023 by Adrian Drenalin
My signature package which means I had to sign for it was to be delivered between the hours of 1:15 PM and 5:15 PM but due to someone doing their own scheduling tried to deliver at 10:00 in the morning when I was not there of course I did not receive my package. The only good thing is that they allowed me to intercept the driver so I can get my package so I blame the person who's rescheduled everything normally in the daytime it's commercial delivery and in the afternoon evening is residential. this was completely screwed up.
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February 2023 by sam seed
Best UPS customer service location in town, the guys here are extremely friendly and helpful, they will do anything to help you out even if it is beyond their official duty, from helping you package your stuff to honest and knowledgeable advice, and most important, almost no waiting time, you come out as quick as you go in, come once and you will never go to a different UPS location.
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February 2023 by Zev S,
A pleasure visiting the ups center in chester the only real ups center in the Woodbury monroe chester newbergh area, very helpful and caring employees, this center is why I ship ups over other carriers! Thanks ??
