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September 2023 by Shlome Rochlitz
Dear United Roadside Assistance Team,I hope this letter finds you well. I am writing to express my sincere appreciation for the exceptional service I received from your team on a recent incident at 4 AM on the I-87. I want to take a moment to commend your company for going above and beyond in assisting me during a challenging situation.On Sunday night, I found myself in an unfortunate situation with a tire issue on the I-87 at an incredibly inconvenient hour. I contacted United Roadside Assistance, and I must say that your response time was remarkably fast, given the circumstances. Your technician arrived promptly and was both professional and courteous throughout the entire process.What impressed me the most was the technician's expertise and preparedness. They quickly assessed the situation, efficiently repaired my tire, and ensured that I could safely continue my journey. Their knowledge and attention to detail were evident, making me feel confident that I was in capable hands.Additionally, your customer service representatives were helpful and reassuring when I initially called for assistance. They guided me through the process and kept me informed about the technician's estimated arrival time, which provided much-needed peace of mind during a stressful situation.I also found your pricing to be fair and reasonable, especially considering the urgency of the situation. It was a relief to know that I was receiving high-quality service without breaking the bank.Overall, my experience with United Roadside Assistance exceeded my expectations. You truly delivered on your promise of reliable and professional roadside assistance, even in the middle of the night. I wanted to take the time to acknowledge the exceptional service your team provided and express my gratitude.In an era where customer service often falls short of expectations, your company stands out as a shining example of excellence. I will not hesitate to recommend United Roadside Assistance to friends and family in need of such services, and I will undoubtedly call upon your assistance again if the need arises.Thank you once again for your outstanding service. Please extend my gratitude to the technician who came to my rescue and to the entire team at United Roadside Assistance. Keep up the excellent work!
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August 2023 by Janine Garcia
United Roadside delivered an outstanding mobile oil change, tire, and brake service. Their convenience, expertise, and customer care set them apart. I'm thoroughly impressed and won't hesitate to rely on them for future automotive needs. Highly recommended!
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August 2023 by Yitzy Curland
I had a great experience with the mobile tire shop and oil change service. They were prompt, skilled, and friendly. The convenience of their on-site service saved me time, and their thorough work was impressive. I highly recommend
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August 2023 by Mayer Goldberger
I got a flat tire Sunday Morning at 8:10They arrived to my car less than 10 minutes, and my car was ready to drive at 10 minutes later B"H!Thanks again "United Roadside" for your fast and wonderful service!!
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August 2023 by S Goldstein
I recently had the pleasure of using the services of this mobile tire shop, and I must say, it was a fantastic experience from start to finish. The convenience they offer is unbeatable, and their professionalism sets them apart from the rest. I highly recommend them for all your tire needs.Right from the first call, the customer service was exceptional. The representative was friendly and attentive, taking the time to understand my tire requirements and offering expert advice on the best options for my vehicle. Scheduling an appointment was a breeze, and they accommodated my busy schedule with ease.On the day of the service, the mobile tire team arrived right on time, fully equipped and ready to get to work. I was impressed by their efficiency and attention to detail. They had the right tools and equipment to handle the job quickly and effectively, without compromising on quality.Not only did they perform the tire replacement flawlessly, but they also took the time to inspect the other tires for any issues. The technician shared valuable insights on tire maintenance and ways to prolong their lifespan, which I genuinely appreciated.Another aspect that impressed me was their commitment to safety. They followed all the necessary safety protocols, ensuring the entire process was risk-free. I felt confident in their expertise and trusted their skills, knowing they had my best interests at heart.The pricing was transparent and reasonable, with no hidden fees or surprises. The convenience of having my tires changed at my home allowed me to save time and avoid the hassle of going to a brick-and-mortar shop.In conclusion, I highly recommend this mobile tire shop for their exceptional service, professionalism, and convenience. They have won me over as a loyal customer, and I will undoubtedly be using their services for all my future tire needs. Keep up the great work!Thank you to the entire team for providing top-notch service that exceeded my expectations. You've earned these well-deserved 5 stars!
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August 2023 by Rowan Mousseau
The person who helped us, came very fast, he was also very friendly. I highly recommend using this company, they are very reliable.
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July 2023 by Seamus McClernan
As someone who has earned their living behind the wheel since the 20th century, I'm often called upon to make delivery runs that extend over several days. It was during the middle of one such multiple-day excursion that my supervisor called to inform me that the rear passenger tire of my personal vehicle was audibly venting air. Knowing that I was due to return late the following evening, he didn't want me to have to contend with this issue unaware, and worse, in the dark. Having driven past their location before and after every shift, I reached-out to United Roadside, who were able to plug the problematic puncture in my absence. The service was both reasonable as it has proven reliable -- I am happy to report that the ailing tire has been entirely rehabilitated.
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July 2023 by shana Hagler
I have a super busy schedule United roadside came to my house today. He was very helpful and knowledgeable about the work he was doing. He was efficient and got the job done quickly. He also explained everything clearly and was very friendly. He definitely goes beyond expectations and I will definitely recommend him to others.
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July 2023 by pinky rubin
I am a returning customer at united roadside, their service is like no other! Mike helped us out. He was fast and good! Within 20 we were back on the road! Will definitely be back! Thanks Mike
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July 2023 by david gonzalez
Last minute call and he was booked. They squeezed me in and got me back on the road in less than an hour. Amazing service
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June 2023 by Shonda Faulkner
Excellent service!!!!! The staff were very pleasant and helpful. The techs got the job done and had me back on the road in no time. I'm very satisfied with my repair. I recommend United Roadside for your tractor trailer repairs.
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June 2023 by shea breuer
I recently had the opportunity to utilize United Roadside Assistant's services, and I must say, they exceeded my expectations in every way. From the moment I made the distress call to the time my vehicle was back on the road, the entire experience was seamless and hassle-free.Their customer support team was prompt and empathetic. They quickly assessed my situation and dispatched a skilled technician to my location within a surprisingly short timeframe. The technician arrived equipped with all the necessary tools and expertise to diagnose and fix the issue. Their professionalism and friendly demeanor put me at ease right away.Not only did they resolve my car troubles efficiently, but they also went the extra mile to ensure my safety. The technician provided helpful tips to prevent similar incidents in the future, and they even offered advice on general vehicle maintenance, which I found incredibly valuable.What truly impressed me about United Roadside Assistant was their attention to detail and commitment to customer satisfaction. They patiently answered all my questions, ensuring that I understood the repair process and the costs involved. Their transparent pricing policy meant that there were no hidden fees or surprises when it came time to settle the bill.Moreover, the convenience offered by United Roadside Assistant is unparalleled. With their extensive network of service providers, they were able to assist me regardless of my location. Whether I was stranded in the middle of nowhere or within a bustling city, their reliable and prompt service gave me peace of mind during a stressful situation.I cannot recommend United Roadside Assistant enough. Their professionalism, expertise, and dedication to customer service make them stand out from other roadside assistance providers. With their help, I was back on the road quickly, without any further inconvenience. If you're looking for a reliable roadside assistance service that genuinely cares about its customers, look no further than United Roadside Assistant. They have definitely earned my trust and loyalty.
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June 2023 by David Friedman
I met Moshey and the next thing I know is my oil was changed. Supper clean, fest service.
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June 2023 by Sol Schlesinger
Had a chunk of metal stuck in my tire. United Roadside sent a technician within the hour to get me back on the road. Nobody I would trust rather with my vehicle. Highly recommend to those in need.
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June 2023 by Eric Monsegur
This place is amazing they do trucks 18 wheelers minivans. They have roadside assistance dance that will come out to you
