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September 2023 by Julian Lopez
I live in Connecticut and I have a 4-6 pond businesses around me but there’s no one better the the koi story fish farmWhen it comes to this hobby timing is always tough. When the questions you need reliable and experienced answers occur; it’s usually not during business hours. I’m so happy with all the assistance I’ve had and continue to go to this company for my pond needs. I plan on bringing them out here despite the distance in the fall to amp up my filtration and plumbingI’m so appreciative of all the help and commitment that I’ve experienced
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August 2023 by Argeny Jimenez
Look no further than The Koi Story Fish Farm for all your Koi and pond needs. Neil and his crew go above and beyond and really know what they are talking about. This guy knows his fish. Great easy crew that’s knowledgeable, great service , fast, reliable and great response time with texting . Neil has come to my house multiple times to service my Koi pond and is my go to person for all my Koi pond needs. Super cool guy and I wish I can give him 5 stars.
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June 2023 by Jeanine Villano
Wow !!! talk about knowledge of kois and what a beautiful selection. His property is absolutely gorgeous. If you are in the market for some one of a kind hand selected koi you are in the right place. What a great guy and we had a picture perfect day, taking a drive for my hubby's birthday present. Thank you Neal we will be seeing you again.
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June 2023 by Alison Repetto
Neil had a great selection of very healthy koi fish and was extremely knowledgeable. We had a great time visiting his Koi farm and now have 2 new beautiful koi fish to add to our pond.
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June 2023 by Hannah E.
I recently visited Koi Story to find a couple of Koi fishes for our fish tank, and it turned out to be an amazing experience. We discovered this place thanks to my father's search on Google, and we were pleasantly surprised. Neil, the owner, greeted us warmly and took the time to show us around his stunning collection of koi fishes.What impressed me the most was Neil's dedication to his craft. He shared detailed information about their filtration system, the fishes' diet, and even how he maintains the ponds. It was clear that he has poured his heart and soul into Koi Story.One thing that truly stood out to me was Neil's honesty. Despite our interest in purchasing the fishes, he advised against it because our tank was small and wouldn't provide the best environment for them. His genuine concern for the well-being of the fish was commendable.Throughout our visit, Neil patiently answered all of our questions and made us feel comfortable. His expertise and passion for koi fish were evident in every interaction. I wholeheartedly recommend Koi Story to anyone in search of high-quality koi fish and a welcoming experience.
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June 2023 by Brian Kushner
Last month my father an avid Koi lover passed away leaving a pond full of gorgeous mature fish. I reached out to several "Koi guys" and ultimately chose to re home my Dad's fish with Neil. I could tell the fish would be well taken care of and that he genuinely cared. That is not where the 5 star review comes from. As he drained the pond to safely capture the fish he looked at me and said I will come back next week to pressure wash and clean the pond for you so it looks nice for you and the family to sell the house. Mind you he lives well over an hour away. He kept his word and returned to do what he said he would. Although sad about giving away a long collection of my Dad's fish, they went to the right guy!
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June 2023 by olivia wang
Neil's service was so great. He's very kind and it was such a quick and easy process. Plus, I have never seen such beautiful koi. We couldn't be happier!
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May 2023 by Michael Cee
I met Neil the owner of Koi Story Fish Farm via Facebook. He has been very knowledgeable when it came to helping me with my Pond. The recommendations have helped my fish thrive. I hired him and Jason for my spring cleaning and they did a terrific job. I also called them because of a slight leak and it was fixed. I purchase my food from this company as well.
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May 2023 by Melanie Roberts
We had a frustrating experience with the pond companies that we hired before Neil. I’m so grateful that we found Koi Story on Google. Neil is kind, responsive, and knowledgeable. He is quickly resolving the string algae issue we have had for years. He checks in regularly to make sure everything is going well and has provided us with great knowledge of caring for our Koi as well as keeping the pond ecosystem healthy. After years of struggling, we feel such relief to have someone we can trust in and count on.
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May 2023 by Jaime McClintock
Neil was very helpful from the consultation to execution. He stuck with the prices he quoted me and provided suggestions and opportunities to learn more about what they were doing (cleaning our small pond, transferring fish from another small pond, and reworking our waterfall). They were pleasant to have around, and the finished product looks great and is working as it should. Neil even checked in afterwards to make sure we were happy with how it turned out. I highly recommend The Koi Story for any outdoor fish habitat needs!
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May 2023 by Wanda
Neil and Jason are nothing less than a Class Act. My Hubby is currently deployed and I have no time to take care of his precious Koi. After reaching out to Neil and Jason due to algae overload they immediately responded and in less than an hour they were inspecting my pond and fixed the filter problem I accidentally created. They will be back to complete the job and I am nothing but thankful. You have any issue with your pond they are your guys……. Reliable, professional, efficient, experienced, and extremely trustworthy.
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April 2023 by Michael Burns
Neil provided great service at a fair price. He was able to get onsite the day we contacted him to clean our pond. While there, he was able to also fix the flow of our waterfall which had been leaking. This is the second year we have used Koi Story and we intend to continue to do so in the future.
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April 2023 by Ken Walters
I purchased nitrifying pond beneficial bacteria from Koi Story. Neil advised not using this product in the Fall since the water temps get too low for the bacteria to survive. He recommended waiting until Spring to make the purchase when the water temps were warmer so the bacteria would work as intended. I appreciate his honesty in business and his knowledge of the working parameters for the products he sells.
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October 2022 by Rich Suweidan
Through a chance google search for koi in my area, I connected with The Koi Story. Wow, what an experience! Neil picked up the phone and answered lots of questions without trying to sell me anything. I had to visit the fish farm and was in awe. I have never seen koi fish in such abundance and varieties. The holding pens are huge with tremendous filtering systems and tons of happy fish doing what they do. Neil spends time answering questions and making sure that the fish will be going to a good home. The passion he has for raising koi is clear and I can’t imagine being in better hands. It’s not just a business, it’s an experience and I can’t wait to go back.
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September 2022 by Rich S.
Through a chance google search for koi in my area, I connected with The Koi Story. Wow, what an experience! Neil picked up the phone and answered lots of questions without trying to sell me anything. I had to visit the fish farm and was in awe. I have never seen koi fish in such abundance and varieties. The holding pens are huge with tremendous filtering systems and tons of happy fish doing what they do. Neil spends time answering questions and making sure that the fish will be going to a good home. The passion he has for raising koi is clear and I can't imagine being in better hands. It's not just a business, it's an experience and I can't wait to go back.