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October 2022 by Colin Quinn
This place is a ghost town. Don't come here to hang out. Just leave your stuff and go.
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August 2022 by Brady Trexler
5 stars if I didn't have to get out of the car to enter the code
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April 2022 by Edward McLaughlin
Very good
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July 2021 by Bonnie Abad
Rates are reasonable and the grounds are kept clean. If you have a question they get the answer for you if they don't know it.
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July 2021 by Mary Ness
Storagetown Chester, New York was excellent!!! During a recent relocation, I needed some temporary storage for my household goods over the course of a few months. My timetable changed due to a new residence opening up and Storagetown was totally, I mean absolutely accommodating of my situation. I found the security at the unit very reassuring; the units and complex extremely clean and, most importantly, the staff extremely professional and pleasant. Unconditionally, 5 stars for the Storagetown in Chester, New York!!!
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July 2021 by Diana Mackey
This is a great storage facility. The staff is so professional and accommodating.Thank you, Storagetown!
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June 2021 by Danielle Bufalo
If I could give this business ZERO stars, I would.My husband filled out an application to reserve a unit last night and received a message that someone would contact him today to confirm the unit. After waiting all day for a call, my husband called to speak with someone to find out what he needed to do. The person answering the phone gave him a nasty, unprofessional attitude for calling and stated she wasn’t going to stay late to deal with the paperwork. He called an hour before they were supposed to close and was only asking to understand what he needed to do. Regardless, we will be taking our business elsewhere and are NOT getting a unit with this storage facility.
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May 2021 by Ben Bower
Easy access and good service but make sure to close door onto towles or something the cattails crossed highway blow under doors
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May 2021 by strayvintage
AVOID AT ALL COSTS! We were both storage renters and RV space renters. Years of petty little problems with the prickly staff - like getting scolded for parking 4" too far out from our unit. The end of the line was when the manager(maybe owner)Mary told us that we could not park our RV in our space(which we were in contract) because she didn't like how long it was taking for us to back into. Seriously. Take a look at the other reviews about the staff, it's apparently a problem. I highly recommend driving 5 more minutes down 17m to Life Storage. It's right off of 17 with much better security, a helpful staff, some cheaper units .. and all without the grumpy crew behind the desk.
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May 2021 by Patty Huss
Just Plain Awful!I've never dealt with such unaccommodating people. Especially an owner of a business. Most often proprietors will do anything to get your business, not here. They show no desire to help. Stay away, there are plenty of options around.
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December 2020 by Rosie Nieves
Great service and very clean units price is affordable.
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August 2020 by Lion Heart
Worst customer service ever. Very unprofessional Susie needs to be retrained in customer care and protocol to aiding long-standing clients during a pandemic and other urgent issues. She was just down right rude. I wouldn’t recommend this storage to anyone no matter how competitive the prices are. They made a mistake in which was supposed to be a switching over of auto pay cards. And instead of apologizing and trying to help resolve the issue she denied the mistake and hung up the phone. Mind you there were 2 other people present when the representative said that going forward it would be on the new card.
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January 2020 by Gary Miller
We stored our RV here for the better part of 5 years. They recently terminated our lease because we did not get them a copy of our registration renewal within 2 weeks of expiration. We live in the same town, the vehicle was always properly insured and registered. Evidently calling to remind us to about needed documents or having to wait a few days was a big hassle for them - we work and travel for work. Again, this was after being a good paying customer to the tune of several thousand dollars over several years.Amazing that businesses make it a hassle for good paying customers. Highly recommend you DON"T store your RV here.
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July 2019 by That is All
We stored our RV here for the better part of 5 years. They recently terminated our lease because we did not get them a copy of our registration renewal within 2 weeks of expiration. We live in the same town, the vehicle was always properly insured and registered. Evidently calling to remind us to about needed documents or having to wait a few days was a big hassle for them - we work and travel for work. Again, this was after being a good paying customer to the tune of several thousand dollars over several years.
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February 2019 by Freedom 1
Clean place well kept all outdoor units clean restrooms. Prices competitive friendly staff
