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March 2024 by Tracey Weaver
The Valvoline Harlem location the service is the best the technicians are professional and always recommend what my car needs
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March 2024 by two tex
Bro who work there cool
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March 2024 by Tasheika Green
I love coming to the Valvoline on Harlem Road! The entire crew is super friendly and efficient, but special props to Quentin! He's awesome! They are sure to check everything thoroughly, and offer suggestions without being pushy. This is the only place that I will go to change my oil!
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March 2024 by Akky
PAY ATTENTION: TODAY I FOUND OUT MY INSURANCE RATE WENT UP $50 A MONTH BECAUSE VALVOLINE SHARES INFORMATION WITH CARFAX AND WHOEVER ELSE. THEY ALSO REPORT YOUR INFORMATION PUBLICLY TO INSURANCE COMPANIES THIS IS WHY A LOT OF OUR RATES ARE HIGHER BECAUSE INSURANCE COMPANIES CAN SEE HOW MANY MILES WE'RE DRIVING. FOR NOW ON I AM GOING TO A MOM AND POPS TO DO MY OIL CHANGES
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February 2024 by Work in Progress
The service was great, very friendly and was done within mins????
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February 2024 by Susan Freshwater
I went in for an oil change and had the best customer experience one could have, the young man that waited on me was Ed (Edward) he explained what they were going to do offered me some extras such as air filter, power steering, went above and beyond the he was just an all in all nice guy, thank you so much L. Brown anallin all nice
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December 2023 by R M
Used a Groupon for $75 oil change which made it a more reasonable cost. Service was fast (<30 mins) and the staff was kind. They also gave me a breakdown of other recommended services which I appreciate.
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November 2023 by joe rudyk
I went to get in Oil Change in a pinch and the app, advertise a 0 to 10 minute wait, when I got to the store, they said it was going to be at least a 30 minute wait. For that very reason I do not recommend this location.
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November 2023 by Janine Glover
The experts were quick, knowledgeable, polite, attentive, nice and very thorough.
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October 2023 by Shea Halpenny
Quentin at the Harlem Road location was amazing! The services were quick and he even found me a coupon to use to save some money. They checked all my fluids and even my tires! The staff were quick, friendly, and knowledgeable. They were absolutely amazing and I will definitely be back to get my oil changed here again.Services: Transmission
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August 2023 by Jackie
Fast and customer friendly service. Very professional. Will definitely be back.
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August 2023 by Robert Caggiano
Excellent service, and team work. Quick and professional experience. Great prices. Go on line to get a coupon
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July 2023 by Justin Johnson
The team was kind, friendly, and efficient. It cost $110 for a standard oil change. Walmart does $35 for oil changes, so I will not be back. There was no breakdown of the price on my receipt either.
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July 2023 by Justin J.
The team was kind, friendly, and efficient. It cost $110 for a standard oil change. Walmart does $35 for oil changes, so I will not be back. There was no breakdown of the price on my receipt either.
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June 2023 by Vijay C.
First day I went there 7:30 since the sign said open but upon reaching noticed no one was there and checked online to find out that they open at 8 . The following day I was the first car there because I wanted to go in n out at 8 am , the gentleman was polite recommended I change my filters since they were dirty which I agreed to . 8:20 they charged me the for the oil change / filters came out to about $130 . For the next 30 minutes I'm just waiting n waiting kind of upset not knowing what's going on but I can hear them playing around down there , then a women finally comes to me and tells me whoever did your last oil change broke something down there and I was very upset the fact it took them over an hr to figure out the previous service people broke the part but I was driving it for over last 3 months without any leakage or issues . I stated my case and told the lady I been here for over hr and you guys broke the peace therefore you need to fix and get me out of here . Long story short I spent another 2 hrs there , 20 min job turned into 2.5 hrs . Never will go there again and I been vavoline customer for past 6 plus years since I moved to Buffalo . Terrible experience especially bc they try to lie to me after breaking the part, things happen but you should hold accountability for your actions not try to blame others .
