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October 2023 by Darrell Barvian
Updated hours as of 12:30pm, 10/2/23
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September 2023 by Donald Dembowski
Building closed
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August 2022 by Di Francisco
Like everything else they charge too much. "Inflation" However the staff there were great! Very accommodating and helpful.
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July 2022 by Justin Buff
DO NOT RENT A TRUCK FROM THIS LOCATION !!!!!!!I rented a small truck. Picked it up early in the morning. It was dark, impossible to see if there was any damage prior to driving off the lot. Didnt think it was something we needed to worry about. When we started moving we noticed rain water leaking onto our furniture. There was a huge hole in the ceiling of the truck. I took a time stamped picture and called them immediately. The woman i spoke to Jen i think was her name was extremely rude and started yelling at me, accusing me of hitting an awning or a branch. When returning the truck i showed her a picture, it was still dark, but clearly you could see rain water coming through sopping my furniture . Both her and the older gentleman were harassing me, yelling at me and accusing me of this damage . What happened to professionalism ? I treated them with respect, but i sure didn't get any in return. I am perusing legal action because of my furniture that got water damage. I've also reported them to the BBB.
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July 2022 by Alayne Alayne
Professional staff and clean trucks and fast service
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June 2022 by john white
by all means do not go here they will try to charge you for all of there mistakles . they are very rude power tripping make you wait just to jerk you around storage units very old and dirty all your stuff will get a coating of dust mouse tuirds ect.ect. if you dont believe me asak them some questions they get mad and talk down to you . p.s. your day will come when you need help and you will be treated the way you have done unto otrhers its called KARMA
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May 2022 by Irshad Ally
Reserved truck (15') from other location unavailable, had to get a 26' from this location because it was the only truck available in the area. Incredibly unhelpful staff that acted like she was doing me a favor with respect to purchase agreed on things through the original location (eg I agreed to being allotted an extra 1/4 tank of gas to compensate for the difference in fuel economy, and was told by the employee here that they don't do that and was given 1/8 of a tank instead. and I called the original location and was told they would take care of it).
In addition, needed to buy extra equipment (eg straps) to secure cargo that it's going into a truck nearly twice the size as planned. no compensation or discount for that additional $80 in equipment. Also now need a dolly because can't fit the truck in the space that I'm moving to and moving from.
Customer service by phone wasn't much better. I will try to rent from Penske from now on.
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November 2021 by Sam S.
Awful U-Haul. Deserves zero stars. Would drive to ANY of the other hauls all within a reasonable distance over this one. Horrible customer service. ALWAYS get the insurance because they will stick ANYTHING to you. Make sure you double check the pictures and car before you take off. Lizards! My mistake for coming to this place lmao
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November 2021 by francisca pina
Great customer services
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October 2021 by Michelle G.
Horrible customer service!! You make a reservation and they call you the morning of to say there is no availability. Run far away from this place.
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October 2021 by Jermaine Scott
Fast and convenient guy at the front counter is very professional I would patronize again
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October 2021 by Scrapper Steve
Manager was fantastic, excellent personality and very knowledgeable.
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October 2021 by Larry E.
Added fees to everything, even 3 stars was to much.
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July 2021 by Cole Anger
They charged $309 for damage to a truck that we did not damage. Crooks!! Beware!!!
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July 2021 by Douglas S.
You know it won't be a great experience when you call a local number and you are actually Talking to someone out of state that doesn't even know how to pronounce the towns around you right. What we were quoted and what we were charged were completely different and out of line for the couple hours we needed the rental. We filled the tank but where this location is there isn't a gas station near it so by the time we got from Union at KwilFill to this location we were a tad under what they claimed we should be ( I highly doubt that) so we were charged an extra $4.50 a gallon for them to fill the tank - which you know they don't do it is a scam to get more money out of you.
