Tops Friendly Markets is appreciated for its helpful and kind staff who go the extra mile for customers. Many reviews highlight positive experiences, such as returning lost items like phones and wallets, showcasing the community spirit and care of both customers and store personnel. The customer service team is recognized for resolving issues quickly, particularly with gift cards. However, some customers have noted inconsistencies in product availability, such as fish fry during Lent. The bakery department also received praise for creating custom cakes, exceeding customer expectations. While some shoppers find prices a bit high, the overall sentiment towards this location is positive, with many recommending it for its great service and reusable bags.
Just left my phone in a cart, went back in to report and once I got to work someone had turned it back in. Thanks to the Customer and store personnel who took the time to show their kindness.
March 2025
Friendly environment and ready to assist you with your shopping needs. Had a good experience while shopping here!!
December 2024
Had an issue with gift cards that weren't activated when I bought them. Cindy went above and beyond and fixed it very promptly and got me out of store in time to get to the airport . Thank you so much james.
