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March 2024 by Eric Tyree
Do not get your perceptions here. Worst Rite Aid in the world. They been short staffed for 2 years. They never answer the phone the drive through is always closed, bathroom always out of order. Just avoid this one.
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February 2024 by Jason Dobiesz
I've never had a problem with the store in general but I DO have a huge problem with the pharmacy. Whenever my doctor puts a script through Rite Aid should get it, fill it & text me when ready. But I ALWAYS have to call first & tell them I have scripts my doctor put through and only THEN does it get filled. WHY IN THE WORLD must I do part of their job for them considering it's a pharmacy I've been going to the entire 24 years I've lived in the neighborhood?? It never use to be like that
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February 2024 by Thepokieproject
The worst Pharmacy I’ve ever dealt with, they hardly answer the phones, they lie about prescription status’s and are very unprofessional.
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October 2023 by Lindsay Bonus
So unprofessional....20 minutes in the phone still nobody has picked up the phone...need new workers there the pharmacy techs are ghetto as ever will be changing pharmacies
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October 2023 by Mohammed 991
Never go this place ,manager are too stupid.????????
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June 2023 by Jack Gird
They just decided to change there policy on no public bathrooms only for employees horrible idea protest don’t go there any more
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May 2023 by Tanz Afroz
The front cashier's are fine but the pharmacy section is a mess. Prescriptions are never ready on time even though they can be filled immediately. We had Madina Pharmacy before and they always had it ready whenever my family needed it and I think we'll be switching back.The pharmacy staff are rude most of the time or they just don't care. Phone calls are never answered. Sometimes have to wait an hour to pick up medication. Even whent the medication is ready, they don't bother to call out so we know it's ready.They keep needing the insurance card every time, even though it should be in their system by now. Important medication such as heart medication that my grandmother needed took WEEKS before it was ready which is ridiculous. For such a big corporation, Rite Aid needs to do better.
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May 2023 by Fencing Coach
The most worst pharmacy I ever seen.
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February 2023 by Dwp
7:30Rite AidPosting publicly©I've been going to that location for 28 year, I do realize that they are under staff after coming out of the pandemic, the service is absolutely terrible. Not to leave out how rude and short speaking front staff person name Regina. I express my experience calling Rite aid to reorder my script which I've done more times then she is old. She completely cut me off and basically was saying I didn't know what I was doing. Lately my Scripts are never ready they never have taken the order sent in from your Doctor, They never answer their telephone of which Regina said Corporate knows all about.. However rudeness Is unacceptable and Regina needs a in service on customer service. Please advise this site. I would hate to change my location.
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December 2022 by Dragon Spear
Worst place to get your medication because they dont even accept your calls i called 6 times and nothing and i needed something urgent worst place and pharmacy switching soon to another place.
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November 2022 by JeTsky
I’ve been going to this location for years and the past year I have had nothing but horrible experiences with the manager Carrie a few times. She’s one of the rudest and disrespectful people I’ve come across and she deals with people all day and she definitely should not be . Her attitude is unacceptable. The most recent incident was just this morning when I went in to purchase something and walked up to the front cashier ( who r always wonderful by the way ) and Carrie was hovering around talking junk and even cussing out loud to the cashier about personal stuff and then as I was getting my change and walking out Carrie ( the manager of the store ) say to me “ Good bye … Thank u for SHOPLIFTING at rite aide “ I finally raised what she said and I turned around cuz I was going to say something and she was following me out of the store ( but wouldn’t say no more ) and this is not the 1st complaint I’ve made on this issue. The costumer service ONLY by the managers ( I’ve had issues with both managers Carrie and also Ron ) I would’ve switched pharmacies already but I have to walk for my scripts and this is the closest one to me. But nobody should feel judged at all like that. It’s very unprofessional and down right rude and ignorant. Something definitely needs to be done
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October 2022 by Ali noyon
Prescriptions are never ready on time, going to choose another location next time.
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September 2022 by larry lawson
Very courteous and on time with my medications I enjoy going there
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February 2022 by Kena Johnson
Manager Ron is extremely rude my Apple Pay transactions kept declining stating INVALID TRANSACTIONS I contacted my bank and they advised the Transaction never came to them so they never declined it to begin with. So I got my physical card to pay upon returning I kindly told the manager Ron he should contact corporate because if Someone needs to purchase their prescription drugs this would be a huge inconvenience. He rudely advised”I don’t have to contact anyone” “that’s not my problem” his Apple Pay worked for him and many more rude comments after that I use my physical debit card and my transaction was approved and my remaining balance was $.54 out of frustration I tossed the change on the counter. Ron then snatched my laundry detergent after I paid for it because he said I couldn’t buy it anymore snd to leave the store before he called the cops. So I then called them cops to the store filed an report, filed an complaint online with rite aid and called corporate. Please be aware of this store manager he is rude and will not listen to customer concerns
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January 2022 by Michelle Oliver
2nd time refilled medication by phone 2 days ago for pick up yesterday ~ went in today to pick up … they hadn’t even placed the request/ order… Always check on the status of your refill before your go in. They didn’t process the information till I went in … wasted time and trip.