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February 2024 by Sara Goodwin
The worst customer service ever. Staff was taking appointments for 2 PM and I was there as I walk in at 12 PM. I understand that I was walking and did not have an appointment but I waited a full hour before having to leave and go to another quest. It shouldn’t take 30 minutes to take basic bloodwork but that’s how long the staff was taking. Also, two staff members took their break at the same time while there was a weight room of nine people. Do better.
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February 2024 by Kaitlyn Zindle
Very friendly staff. Heard some complaints about staff while in the waiting area but they are simply doing their job. I was in and out in 20 minutes with an appointment. Professional, friendly, and thorough.
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January 2024 by Lauren Vohwinkel
As much as I hate getting bloodwork done, I appreciate the phlebotomists at this location more than those at the others. If booking here, make sure to have an appointment because it makes the process go by so quick. They’re kind and considerate to those who are not a fan of needles - and make sure you’re feeling okay before you leave. Rooms are clean.I will give an extra shout out to the girls at this location - they know how to distract from the prick and keep it moving!If you don’t have an appointment, be prepared to sign in as a walk in and be on stand-by for 30-50 minutes (not horrible, but they work to ensure you’re taken care of in a timely manner).
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December 2023 by Kindall Boan-Williams
If a facility are only taking appointments then, they need to let ppl know in the waiting room. You should be able to work patient in with schedule patient. This is not a Dr office, we're only giving samples. Why do it take 10-15 min on person. Customer Service stinks!
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December 2023 by Elizabeth Budzinski
Instead of doing an additional blood draw told us we had to wait 2 hours to get another appointment for a 9 month old. I just think they didn't want to do a lab draw on a baby.
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December 2023 by Fariha Rubyat
Fast and great service!
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July 2023 by Mamunur Rashid
Only one lady working in this area and she is very slow. I have spent 3 hours doing my blood work.
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March 2023 by Dianne Serio
I went for blood work today and was called in within 10 minutes of my appointment time. My phlebotomist was very professional and friendly. However, when I put my coat on the back of the chair the sleeve of my coat hit the floor ,when I picked up my coat the sleeve was full of dust and dirt, totally unacceptable for a healthcare facility. The phlebotomist said this new cleaning company is horrible. Absolutely not acceptable for a healthcare facility especially one doing bloodwork
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February 2023 by Sam Sam
Horrible, disrespectful and unprofessional staff, couldn’t get my test done because they chose not to do it, also waited over an hour for my appointment.The management should keep an eye on that place.
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February 2023 by Deidra W.
Made appointment and checked in..easy peasy blood work and urine culture...I waited maybe 5 minutes...the insurance card process did not work but the rest was so good!! I will only go for blood work with an appointment as walk-in have to wait and I don't have time for that (;-)
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February 2023 by Alex Bark
Wasted my time scanning my id and insurance Card . To be told I can’t get in for 5 hours. The lady handing out masks could have said something!!!!!!! I hate this location.
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February 2023 by Erica L
I had a pleasant experience there this week. Wonderful phlebotomist and stress free.
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January 2023 by Kartikeyan L.V
Went for a walkin drug test for my employerThe staff denied to test saying i needed an appointment and asked for health insurance even though it was not necessary.Please go for some other branch
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October 2022 by Kristi Cohen
I just wanted to come on and say Diamond who works there went above and beyond for me to get my blood work and urine done today. My doctors office first didn’t send labs over then did and had no diagnostic codes. She was extremely patient and a true health hero.
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August 2022 by Charles Syms
Quest is just the worse. I’d give it a zero if I could. Appointments in a reasonable timeframe are impossible. Insanely long wait times if you have/are forced to walk-in.There is a serious need for an alternative/competition. Ugh!!!
